Summary
Overview
Work History
Education
Skills
Core Comptency
Languages
Timeline
Generic
Alfonso Mckenzie

Alfonso Mckenzie

Clermont

Summary

Strategic Sales Leader and Account Manager with 20+ years of experience driving revenue growth, leading high-performing teams, and delivering enterprise solutions across real estate, FinTech, and financial services. Proven expertise in client relationship management, market analysis, negotiation, and sales strategy execution. Skilled in blockchain, crypto trading, OTC transactions, and regulatory compliance (KYC/CIS). Entrepreneurial, data-driven, and results-focused with a strong ability to adapt in fast-changing markets.

Overview

14
14
years of professional experience

Work History

In-House/Front-Line Sales Representative

Vacation Village at Parkway Resort
02.2024 - Current
  • Cultivate and manage a portfolio of diverse clients, consistently achieving high customer satisfaction scores and securing repeat business, driving client loyalty and retention.
  • Deliver compelling product presentations and tailored solution demonstrations to prospective clients, effectively translating features into tangible benefits and addressing specific owner needs.
  • Negotiate complex pricing, terms, and conditions of contracts, consistently reaching mutually beneficial agreements that align with business objectives.
  • Consistently exceed aggressive sales targets by an average of [Insert specific percentage, e.g., 15%] quarter-over-quarter.
  • Utilize CRM software for pipeline management, accurate sales forecasting, and comprehensive performance reporting to inform strategic decisions.

Crypto Operations & Client Services Specialist

CryptXpro
02.2017 - 01.2024
  • Onboarded high-net-worth and institutional clients, ensuring complete KYC/CIS documentation and regulatory compliance.
  • Facilitated over-the-counter (OTC) transactions converting fiat to crypto and vice versa, maintaining confidentiality and security.
  • Executed international and domestic wire transfers, integrating SWIFT and crypto wallets for seamless asset movements.
  • Managed client communications and negotiations via Zoom, Skype, WhatsApp, and face-to-face B2B/B2C meetings.
  • Executed and tracked crypto trades across platforms such as LMAX, Electrum, MT4, and TradingView.
  • Drafted and reviewed crypto-related contracts and transaction documentation.
  • Provided technical and operational support for digital asset transactions, ensuring accuracy and timely processing.
  • Supported clients using platforms including MT4 Manager, TradeLocker, and E*TRADE Pro.
  • Assisted in wallet setup, private key education, and basic blockchain troubleshooting.
  • Monitored compliance alerts and ensured documentation aligned with AML/KYC standards.

Marketing Director for South and Central America

Always Travel With Us
01.2012 - 01.2016
  • Spearheaded a high-performance sales team of 30 professionals across South and Central America, driving strategic direction and providing comprehensive mentorship and performance management.
  • Orchestrated and executed a comprehensive go-to-market sales strategy that resulted in a significant 32% increase in regional revenue within the first year.
  • Collaborated cross-functionally with senior leadership, finance, and operations teams to align sales objectives with overarching company growth initiatives and market demands.
  • Drove robust sales pipeline management, optimizing lead conversion processes and ensuring maximal sales opportunity realization.
  • Implemented and monitored key sales performance metrics (KPIs), leading to consistent team quota attainment, exceeding targets by an average of 13%. Designed and facilitated targeted sales training programs and workshops focused on advanced sales techniques, product knowledge, and enhancing customer engagement strategies.

Education

Bachelor's : Science

University of PUCMM
Dominican Republic

Skills

  • Platforms: Electrum, MT4, MT5, TradingView, Tradelocker, LMAX Digital, E*TRADE Pro, etc
  • Tools: Excel, Google Sheets, Slack,Telegram etc
  • Blockchain Knowledge: Bitcoin, Ethereum, Smart Contracts, Wallet Security, Gas Fees, etc

Core Comptency

  • Crypto Trading & Contracts
  • OTC Fiat-Crypto Transactions
  • High Net Worth Client Onboarding
  • KYC / AML Compliance
  • Crypto Wallet Management
  • Domestic & International Wire Transfers (SWIFT)
  • Client Negotiation & Relationship Management (Zoom, Skype, WhatsApp, B2B/B2C)
  • Financial Platforms: Electrum, LMAX Digital, MT4 Manager/Trader, TradeLocker, TradingView, E*TRADE Pro
  • Risk & Compliance Awareness in Crypto Space
  • Cross-border Payments & Crypto Settlements

Languages

Spanish
English

Timeline

In-House/Front-Line Sales Representative

Vacation Village at Parkway Resort
02.2024 - Current

Crypto Operations & Client Services Specialist

CryptXpro
02.2017 - 01.2024

Marketing Director for South and Central America

Always Travel With Us
01.2012 - 01.2016

Bachelor's : Science

University of PUCMM

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Alfonso Mckenzie