Alfonso Monge
Indianapolis,IN
Summary
Proven track record in enhancing customer satisfaction and inventory management at Total Wine & More, leveraging bilingual capabilities and cultural awareness. Expert in Microsoft Office Suites for efficient stock monitoring and adept at creating visually compelling content as a self-employed Graphic Illustrator. Demonstrates reliability and exceptional proofreading skills, contributing to significant project successes.
Overview
3
3
years of professional experience
Work History
Merchandising Associate
Total Wine & More
10.2023 - Current
- Worked closely with individual customers, Specifically those of Latin origin, to identify unique needs and supply appropriate products.
- Monitored inventory changes through light experience in Microsoft Office Suites/ ordered replenishments for stock from customer demand with Total Wine Applications
- Oversaw receiving and display of incoming imported products, meeting planned promotions and seasonal rotation for select sales events.
- Maintained integrity of units and accuracy of pricing to minimize waste.
- Collaborated with store managers to devise store layouts and establish aesthetic appeal.
Graphic Illustrator
Self Employed Web
03.2021 - Current
- Wrote and edited high-quality content and visually impactful programs under deadline pressure with exciting, captivating, and authentic approach.
- Planned and coordinated logistics, finances, and materials for online business with Microsoft Office Suites
- Interviewed individuals by phone, video chat and in-person to write stories aimed at young adults.
- Followed company policies and editorial guidelines to craft thorough, well-written content.
Material Handler
Penguin Random House
02.2022 - 08.2023
- Helped train and translate new employees in safe practices and warehouse procedures.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Performed cycle counts and inventory control to accurately track product levels.
- Used hand-held scanners and physical logs to accurately track item movements.
- Drove forklifts, pallet jacks and other equipment to move materials.
Education
High School Diploma -
Crawfordsville Sr High School
Crawfordsville, IN05.2019
Skills
- Reliable and punctual
- Friendly and outgoing
- Bi-lingual
- Cultural Awareness
- Proofreading skills
Timeline
Merchandising Associate
Total Wine & More
10.2023 - Current
Material Handler
Penguin Random House
02.2022 - 08.2023
Graphic Illustrator
Self Employed Web
03.2021 - Current
High School Diploma -
Crawfordsville Sr High School
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