Alfonso Palladino
New York,NY
Summary
Hospitality professional with a strong background in high-volume restaurant and luxury hotel operations. Expertise in guest service and upselling, complemented by a Master’s degree in Hospitality. Seeking an evening server role in New York while pursuing a daytime career in real estate.
Overview
8
8
years of professional experience
Work History
Server / Floor Supervisor (Seasonal)
Family Beach Club
06.2016 - 09.2024
- Provided table service in a high‑volume beach club restaurant and bar.
- Managed guest seating, took orders, and coordinated service flow between kitchen and bar to enhance guest experience.
- Supervised junior staff during busy shifts and private events to ensure service quality and team efficiency.
- Executed opening and closing procedures, including cash handling and restaurant set-up, to maintain operational standards.
- Cilento, Italy
Real Estate Broker
Keller Williams
04.2022 - 12.2022
- Developed targeted marketing strategies for high-end international clientele, enhancing brand visibility.
- Managed client relationships, conducted property showings, and negotiated successful deals.
- Assisted clients in Milan with property searches, providing tailored options that met their specific needs.
- Strengthened communication, sales and closing skills in a competitive market.
Intern – Purchasing and Retail Department
Marchesi 1824 (Prada Group)
10.2021 - 04.2022
- Analyzed sales trends to support purchasing and product mix decisions.
- Monitored inventory levels and coordinated supplier relationships to maintain stock accuracy.
- Supported purchasing decisions for pastry shops and retail outlets of Marchesi 1824, ensuring optimal product availability.
- Collaborated with store teams to streamline day-to-day operations, enhancing customer service.
- Milan
Intern – Assistant F&B Manager
The Trafalgar St. James, Curio Collection by Hilton
02.2019 - 08.2019
- Aided F&B Manager in streamlining daily restaurant and bar operations.
- Coordinated staff schedules and floor coverage to optimize service during peak times.
- Monitored inventory levels and placed orders to maintain stock.
- Resolved guest issues to uphold high standards of service and enhance overall experience.
- Assisted with restaurant operations in London.
Education
Master of Science - Real Estate
New York University (NYU)
New York12-2024
Bachelor’s - International Hospitality Business
Glion Institute of Higher Education
Montreux06-2022
Scientific High School -
Leonardo Da Vinci
Vallo della Lucania, SA, Italy01-2016
Skills
- Guest service and upselling
- High‑volume restaurant and bar operations
- Teamwork and communication
- Time management under pressure
- Conflict resolution
- Opening/closing procedures and cash handling
- Inventory and ordering
- Marketing and sales (real estate and hospitality)
- Multitasking in fast-paced environments
Languages
- Italian, Native
- English, Fluent
- Spanish, Conversational
Timeline
Real Estate Broker
Keller Williams
04.2022 - 12.2022
Intern – Purchasing and Retail Department
Marchesi 1824 (Prada Group)
10.2021 - 04.2022
Intern – Assistant F&B Manager
The Trafalgar St. James, Curio Collection by Hilton
02.2019 - 08.2019
Server / Floor Supervisor (Seasonal)
Family Beach Club
06.2016 - 09.2024
Master of Science - Real Estate
New York University (NYU)
Bachelor’s - International Hospitality Business
Glion Institute of Higher Education
Scientific High School -
Leonardo Da Vinci