Summary
Overview
Work History
Education
Skills
Timeline
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Alfonso Torres

Boynton Beach,FL

Summary

Proven track record of safe and efficient driving with Uber, showcasing exceptional time management and customer service skills. Achieved a consistent accident-free record, enhancing company reputation through professionalism and reliability. Skilled in GPS navigation and route planning, adept at maintaining positive client relationships and ensuring vehicle safety. Demonstrates strong problem-solving abilities and a flexible approach to scheduling.

Overview

21
21
years of professional experience

Work History

Driver

Uber
08.2020 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Upheld high standards of cleanliness within the vehicle's interior/exterior appearance, providing a professional image for the company at all times.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Minimized liability by consistently following road rules when driving.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.

Patient Transporter

MTI America
02.2010 - 08.2020
  • Warmly greeted patients and visitors and made each feel welcome.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
  • Enhanced patient comfort by providing compassionate care and timely transportation.
  • Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
  • Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
  • Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
  • Expedited patient discharge process by promptly responding to transport requests from nurses or physicians.
  • Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
  • Facilitated smoother discharge processes by efficiently organizing patient transport home.
  • Enhanced patient and staff satisfaction with friendly and professional demeanor during interactions.
  • Ensured timely arrival for appointments, managing patient transport schedules efficiently.

Owner/Operator Truck Driver

Torres Trucking, Inc.
01.2004 - 12.2009
  • Managed day-to-day business operations.
  • Operated with safety and skill to avoid accidents and delays.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
  • Completed preventive maintenance and mechanical repairs on vehicles.
  • Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
  • Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
  • Maintained current Class B CDL with Hazardous Materials and Doubles and Triples endorsements.
  • Assessed financial reports and statements regularly to update processes and operations for greater profitability.
  • Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Completed preventive maintenance checks and basic repairs to vehicles.

Education

Liceo Los Alpes
Bogotá Colombia S.A.

Skills

  • Time Management
  • Valid Driver's License
  • Customer Service
  • Clean Driving Record
  • Punctual and Reliable
  • City and non-city driving
  • Flexible Schedule
  • Punctuality
  • GPS and route planning
  • Traffic laws knowledge
  • Safety Protocols
  • Route Management
  • Transportation
  • Vehicle Maintenance
  • Commercial driving
  • Passenger transportation
  • Adaptable driving techniques
  • Schedule Management
  • Basic vehicle repairs
  • Customer rapport

Timeline

Driver

Uber
08.2020 - Current

Patient Transporter

MTI America
02.2010 - 08.2020

Owner/Operator Truck Driver

Torres Trucking, Inc.
01.2004 - 12.2009

Liceo Los Alpes
Alfonso Torres