Alfonso Torres
Boynton Beach,FL
Summary
Proven track record of safe and efficient driving with Uber, showcasing exceptional time management and customer service skills. Achieved a consistent accident-free record, enhancing company reputation through professionalism and reliability. Skilled in GPS navigation and route planning, adept at maintaining positive client relationships and ensuring vehicle safety. Demonstrates strong problem-solving abilities and a flexible approach to scheduling.
Overview
21
21
years of professional experience
Work History
Driver
Uber
08.2020 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Upheld high standards of cleanliness within the vehicle's interior/exterior appearance, providing a professional image for the company at all times.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
- Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
- Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
- Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
- Drove safely in various weather and road conditions to avoid accidents.
- Minimized liability by consistently following road rules when driving.
- Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
Patient Transporter
MTI America
02.2010 - 08.2020
- Warmly greeted patients and visitors and made each feel welcome.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
- Enhanced patient comfort by providing compassionate care and timely transportation.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Demonstrated flexibility in adapting to changing priorities during shifts while maintaining a high level of performance under pressure.
- Communicated with patients, family members and healthcare staff to coordinate transportation schedules.
- Expedited patient discharge process by promptly responding to transport requests from nurses or physicians.
- Performed vehicle safety checks before transporting patients to avoid delays and manage wear and tear.
- Facilitated smoother discharge processes by efficiently organizing patient transport home.
- Enhanced patient and staff satisfaction with friendly and professional demeanor during interactions.
- Ensured timely arrival for appointments, managing patient transport schedules efficiently.
Owner/Operator Truck Driver
Torres Trucking, Inc.
01.2004 - 12.2009
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
- Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.
- Maintained current Class B CDL with Hazardous Materials and Doubles and Triples endorsements.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
- Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Completed preventive maintenance checks and basic repairs to vehicles.
Education
Liceo Los Alpes
Bogotá Colombia S.A.Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Punctual and Reliable
- City and non-city driving
- Flexible Schedule
- Punctuality
- GPS and route planning
- Traffic laws knowledge
- Safety Protocols
- Route Management
- Transportation
- Vehicle Maintenance
- Commercial driving
- Passenger transportation
- Adaptable driving techniques
- Schedule Management
- Basic vehicle repairs
- Customer rapport
Timeline
Driver
Uber
08.2020 - Current
Patient Transporter
MTI America
02.2010 - 08.2020
Owner/Operator Truck Driver
Torres Trucking, Inc.
01.2004 - 12.2009
Liceo Los Alpes