Alfonso Vasquez

• Weekly communication / reports directly to the CEO and CFO on oversight of the regions operations
• Promoted a culture of continuous improvement through regular employee training sessions focused on enhancing skill sets, knowledge sharing, and collaboration techniques.
• Optimized inventory management processes, reducing waste, improving stock availability, and boosting overall profitability within the region.
• Ensured compliance with company policies and procedures, as well as local and federal regulations, by conducting regular audits and taking corrective action when necessary.
• Cultivated a high-performing team atmosphere by recognizing achievements of individual contributors while also encouraging teamwork among all staff members within the region.
• Increased customer satisfaction levels by establishing rigorous quality control measures and addressing customer concerns promptly and professionally.
• Developed strong partnerships with clients to secure competitive pricing on service, maximizing profit margins across Northern and Southern California.
• Recognized and rewarded performance to motivate continued success.
• Supported site management to empower front-line associates with skills and knowledge to carry out day-to-day assignments.
• Resolved problems with high-profile customers to maintain relationships and increase return customer base.
• Interviewed and hired employees and implemented training programs to promote positive feedback and engagement.
• Visited various locations within the region to monitor and enhance operational efficiency.

• Managed the region of Southern California and Arizona
• Weekly communications with employees about how the region is performing as well as supply management
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Responded to customer requests for services, and company information.
• Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
• Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
• Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
• Managed histotechnician duties throughout Southern California and Arizona region, ensuring high-quality tissue sample preparation.

• Maintained quality and consistency across the company by training new employees and advancing employees to produce a higher quality of work
• Marketed at conferences to gain new clients
• Traveled to various states growing the company throughout the region
• Ensured high-quality patient care through precise execution of histotechnician duties and attention to detail.
• Provided one-on-one training to help individuals reach their full potential within the company.
• Coached employees on best practices, providing constructive feedback to support their professional growth within the company.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and clients.

• Trained as a Mohs technician working in a high pace environment producing quality slides in frozen tissue processing averaging 0 to 100 cases a week.
• Maintained a clean and safe working environment, adhering to strict laboratory safety protocols and guidelines.
• Commuted to and from jobs sites varying within a range of 120 miles
• Reduced turnaround time for specimen processing by optimizing workflows and time management
• Delivered reliable results by performing routine maintenance on laboratory equipment and troubleshooting issues as needed.
• Coordinated with healthcare providers to obtain necessary information for proper specimen handling and processing.
• Ensured high-quality patient care through precise execution of histotechnician duties and attention to detail.
• Troubleshot technical issues in the laboratory, collaborating with colleagues to find effective solutions and maintain high-quality results.
• Minimized infection risk by regularly cleaning and disinfecting work areas and equipment.

Maintenance Tech

• Completed preventive maintenance to maintain production and equipment in accordance with safety protocols and company policy.
• Contributed to cost savings initiatives by identifying opportunities for repair instead of replacement, extending the lifespan of critical machinery.
• Supervised technicians and assigned responsibilities.
• Enhanced equipment reliability through thorough troubleshooting and timely repairs of malfunctioning systems.
• Managed spare parts inventory, maintaining appropriate levels to minimize downtime and ensuring cost-effective reordering.