Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alfonza Fleming III

Las Vegas,NV

Summary

Dynamic Warehouse Team Lead with a proven track record at HCA Healthcare, excelling in material handling and team leadership. Enhanced workflow efficiency through strategic process improvements and rigorous safety compliance. Skilled in equipment maintenance and adept at fostering strong vendor relationships, ensuring timely order fulfillment and high customer satisfaction. Receiving product and entering accurately into Smart software.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Material Handler Team Lead

HCA Healthcare
06.2022 - Current
  • Supervised team activities to ensure efficient material handling practices.
  • Monitored equipment performance, identifying maintenance needs and facilitating repairs.
  • Maintained a clean, organized work environment.
  • Enhanced warehouse efficiency by streamlining material handling processes and implementing best practices.
  • Monitored equipment usage and performed routine maintenance checks, reducing downtime due to malfunctions or other issues.
  • Optimized storage solutions, maximizing warehouse space and improving accessibility of materials.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
  • Developed and implemented strategies to improve team productivity and efficiency.
  • Assigned tasks to team members to complete within designated time frames.
  • Trained new employees on safety protocols and operational procedures.
  • Trained new team members on proper and safe use of tools and equipment.
  • Perform cycle counts of inventory.
  • Report receiving discrepancies to Service Central.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversee upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Order picking and pulling

Dispatcher

Uonites Worldwide Logistics
08.2019 - 06.2022
  • Coordinated daily dispatch operations to optimize delivery routes and reduce delays.
  • Utilized GPS tracking systems to monitor vehicle locations and enhance route efficiency.
  • Trained new dispatch staff on operational procedures and software systems for effective performance.
  • Oversaw emergency response protocols, ensuring swift action during unforeseen disruptions or crises.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of [Number] fleet vehicles.
  • Promoted teamwork among colleagues by proactively assisting others when needed.
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.

Customer Service Representative

Clark County Election Department
09.2016 - 06.2019
  • Resolved customer inquiries efficiently, ensuring high levels of satisfaction and loyalty.
  • Developed and maintained strong relationships with clients to enhance service delivery.
  • Trained new team members on systems and processes, fostering a collaborative environment.
  • Programmed voter machines with latest data
  • Coordinate the set up and break down of election sites.
  • Maintained warehouse responsibilities.
  • Maintained voting site responsibilites.

Warehouse Manager

Colleens Classic Consignment Store
02.2010 - 08.2016
  • Oversaw daily warehouse operations, ensuring compliance with safety standards and efficient workflow management..
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
  • Order picking and pulling
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
  • Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
  • Collaborated closely with sales department to address any issues related to product availability or shipment delays.
  • Reduced product damage with improved packaging methods and training staff on proper handling techniques.
  • Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
  • Optimized shipping and receiving operations, ensuring timely dispatch and receipt of goods with minimal delays or damage.
  • Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Organized records of vehicles, schedules and completed orders.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.

Warehouse Supervisor

TJ Wholesale Distributors
02.2000 - 06.2009
  • Oversaw daily warehouse operations, ensuring efficient workflow and adherence to safety protocols
  • Coordinated shipping and receiving activities, optimizing logistics for timely delivery of products.
  • Monitored inventory levels, identifying discrepancies and facilitating stock replenishment as needed.
  • Supervised warehouse operations by managing employees during shifts.
  • Oversaw daily operations and shipping and handling processes.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Operated warehouse material handling equipment correctly to move loads.
  • Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
  • Performed troubleshooting to resolve issues with equipment, devices and products.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Order picking and pulling
  • Trained new team members on proper and safe use of tools and equipment.

Education

Valley High School
Las Vegas, NV
06-1998

Skills

  • Warehouse safety
  • Shipping and receiving
  • Material handling equipment
  • Load planning
  • Cycle counting
  • Multitasking Abilities
  • Loading and unloading
  • Email and phone communication
  • Hazard identification
  • Team leadership
  • Equipment maintenance
  • Vendor relationships
  • Order picking and processing
  • Employee supervision
  • Forklift operation
  • Microsoft and Excel software
  • Smart software
  • TMS software

Certification

Stand up and Sit down forklift certified.

Timeline

Material Handler Team Lead

HCA Healthcare
06.2022 - Current

Dispatcher

Uonites Worldwide Logistics
08.2019 - 06.2022

Customer Service Representative

Clark County Election Department
09.2016 - 06.2019

Warehouse Manager

Colleens Classic Consignment Store
02.2010 - 08.2016

Warehouse Supervisor

TJ Wholesale Distributors
02.2000 - 06.2009

Valley High School

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