Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Alfonzo AJ Butler

Houston

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

6
6
years of professional experience

Work History

Driver

Pizza Hut
Houston
01.2025 - Current
  • Provided courteous customer service by addressing customer concerns promptly and professionally.
  • Ensured all food safety regulations were followed during preparation process.
  • Greeted customers upon arrival, took orders and provided product knowledge.
  • Assisted customers with questions or complaints regarding their orders.
  • Delivered pizza to customers in a timely manner while adhering to traffic laws.

Telemarketer

Resort Vacations
Houston
09.2024 - Current
  • Worked closely with marketing teams to develop effective strategies for increasing customer base.
  • Conducted surveys with current customers regarding their satisfaction levels with products or services.
  • Developed relationships with customers to increase sales opportunities.

Customer Service Healthcare Rep.

Resultscx
Torrance
12.2021 - 05.2023
  • Built rapport with callers and made sure their needs were met.
  • Resolved customers inquiries and complaints across multiple channels with a 95% satisfaction rate.
  • Handled unique customer calls from beginning to end focusing on finding effective resolutions.
  • Developed health education materials for patients and their families.

F.O.H

Chick Fil A
09.2021 - 11.2021
  • Accurate cash handling in a fast pace environment.
  • Greeting and serving customers and making sure all needs are achieved above and beyond.

Key Holder

99Cents Only Stores
01.2019 - 11.2021
  • Stocked merchandise, organized shelves, and general store upkeep.
  • Managed transactions with customers and issued change and receipts.
  • Resolved customer complaints and assisted with questions.

Education

High School -

Nathaniel Narbonne High School
01.2018

Skills

  • Social media engagement
  • Artistic problem-solving
  • Team leadership
  • Efficient time management
  • Event planning expertise
  • Proficient in managing disputes
  • Adaptable to change
  • Customer engagement
  • Microsoft Office
  • Skilled in data entry

Volunteer Experience

  • Youth Coalition Organization, 01/01/17, 12/31/19, Collaborated with others to build trust and lower crime in the community.
  • Boys and Girls Club, 01/01/11, 12/31/19, Tutored students in reading, math and other subjects., Supported the lead teacher and enforced rules for the safety of the children.

References

References available upon request.

Timeline

Driver

Pizza Hut
01.2025 - Current

Telemarketer

Resort Vacations
09.2024 - Current

Customer Service Healthcare Rep.

Resultscx
12.2021 - 05.2023

F.O.H

Chick Fil A
09.2021 - 11.2021

Key Holder

99Cents Only Stores
01.2019 - 11.2021

High School -

Nathaniel Narbonne High School

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