ALFONZO BURRAGE
Meridian,MS
Summary
Hardworking Senior Service Technician skilled at diagnostics and repairs. Proactive and communicative with strong background in cultivating client satisfaction and loyalty. Well-versed in composing service reports to detail completed work.
Dependable professional with strong background installing, maintaining, and repairing systems and components. Maintains equipment safety and performance with in-depth inspections and corrections. Dedicated to quality and always professional.
Dependable Service Technician polished in building client loyalty and maintaining service standards. Hardworking troubleshooter and multitasker with seven years of hands-on experience completing various services and repairs.
Proficient Service Technician in troubleshooting issues and diagnosing problems. Performs work specified on repair order in accordance with company standards.
Overview
7
7
years of professional experience
Work History
GAS TECHNICIAN
AMOS ENERGY
MERIDIAN, MS
01.2017 - Current
- Tested appliance operation following installation to make adjustments for optimal performance.
- Maintained accurate records of all work performed including details about materials used, tests conducted, repairs completed.
- Inspected new installations of gas lines and equipment to ensure proper operation.
- Educated customers on how best to maintain their newly installed systems for maximum efficiency.
Gas Technician
AMOS ENERGY
Meridian, MS
01.2017 - Current
- Maintained detailed records of customer interactions, service requests, and repairs.
- Communicated updates on project progress effectively both verbally and in writing.
- Provided technical support and troubleshooting of complex service issues to customers.
- Conducted service appointments to diagnose and fix problems.
- Created detailed reports documenting all completed tasks related to customer service calls.
- Reviewed work orders and discussed with supervisors.
- Diagnosed, repaired, and tested malfunctioning components in a timely manner.
- Answered calls to assist with customer questions and concerns.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Tested for gas leaks in residential and commercial buildings using specialized tools and meters.
- Adhered strictly to safety guidelines while working with flammable gases like propane or natural gas.
- Inspected new installations of gas lines and equipment to ensure proper operation.
- Responded promptly to emergency service calls related to gas leaks or fires caused by malfunctioning equipment.
- Conducted safety checks on existing systems to ensure compliance with local regulations.
Education
BUILDING TRADE
ROSS COLLINS
MERIDIAN05-1994
High School Diploma -
MERIDIAN HIGH SCHOOL
MERIDIAN05-1994
Skills
- Performing Maintenance
- Troubleshooting and Diagnosis
- Diagnosing Problems
- Diagnostics
- Parts Replacement
- Troubleshooting
- Preventive Maintenance
- Regulatory Compliance
- Troubleshooting Skills
Affiliations
- HUNTING
- FISHING
References
References available upon request.
Timeline
GAS TECHNICIAN
AMOS ENERGY
01.2017 - Current
Gas Technician
AMOS ENERGY
01.2017 - Current
BUILDING TRADE
ROSS COLLINS
High School Diploma -
MERIDIAN HIGH SCHOOL