Alfred Ampiah
Oakland,CA
Summary
Dynamic security professional with extensive experience at St. Paul's Towers, excelling in CCTV monitoring and incident reporting. Proven ability to enhance safety protocols and foster teamwork, ensuring a secure environment. Recognized for quick problem-solving and effective communication, contributing to a 30% improvement in response times during emergencies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Security Officer
St.Paul's Towers/Front Porch
Oakland, CA
01.2018 - Current
- Assisted in monitoring security systems and responding to alarms or incidents.
- Supported daily security operations by conducting regular patrols of premises.
- Learned emergency response procedures and participated in safety drills.
- Provided customer service by assisting visitors and addressing concerns promptly.
- Engaged in training sessions to improve knowledge of security protocols and equipment.
- Documented security-related incidents accurately for reporting purposes.
- Collaborated with team members to ensure a safe environment for all occupants.
- Adapted quickly to changing situations, maintaining focus on safety and compliance.
- Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
- Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
- Managed all aspects of physical security, including access control, CCTV monitoring, and regular inspections of perimeter fencing and lighting systems.
- Maintained accurate records of incidents, providing detailed reports for management review and analysis.
- Collaborated with management to develop effective security strategies, aligning with corporate objectives and industry best practices.
- Conducted thorough investigations into security breaches, identifying root causes and implementing corrective actions to prevent recurrence.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Assisted in the development of site-specific security plans, incorporating unique facility requirements and providing comprehensive protection measures.
- Enhanced security measures by conducting comprehensive risk assessments and implementing tailored solutions.
- Streamlined daily operations for increased efficiency, effectively delegating tasks to team members.
- Coordinated emergency response drills involving multiple departments; ensured all staff had a clear understanding of roles during crisis situations.
- Improved communication within the team by establishing regular meetings and fostering open dialogue.
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to incidents and assessed active situations for security concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Examined doors, windows and gates to verify security.
- Monitored CCTV cameras and alarm systems for security breaches.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
Education
High School Diploma -
San Leandro Adult School
San Leandro, CA06-2019
Skills
- CCTV monitoring
- Fire safety
- Physical security
- Surveillance techniques
- Access control
- Patrol procedures
- Alarm response
- Reliability
- Workplace safety
- Patrolling
- Verbal and written communication
- Security camera monitoring
- Situational awareness
- Relationship building and management
- Security procedures
- Emergency awareness
- First aid certified
- Incident reporting
- Security protocols
- ID verification
- Report preparation
- Building patrol
- Parking enforcement
- Teamwork and collaboration
- Problem-solving
- Problem-solving abilities
- Multitasking Abilities
- Excellent communication
- Computer skills
Accomplishments
Safe the community, staff, and Residents
Certification
High School Diploma.
Guard Card.
5 Star College, STAR "Train-the-trainer".
PCI Compliance Security Awareness Training Level 1
Front Porch Injury Illness Prevention Program.
Relias Training.
Languages
English
Timeline
Lead Security Officer
St.Paul's Towers/Front Porch
01.2018 - Current
High School Diploma -
San Leandro Adult School