Alfred Azarewicz
Philadelphia,United States
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Studious store manager offering 20 years of extensive experience in retail. Top-tier skills in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.
Talented professional with expert sales and merchandise talents. Composed persona known for having excellent drive. Insightful store manager with 20 years of customer service experience.
Veteran manager with top-level skills in customer service. Likeable personality and customer-focused background coupled with expertise in retail. Ready to tackle new challenges and build success with exciting organization.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level manager position. Ready to help team achieve company goals.
Experienced manager with over 20 years of experience in retail. Excellent reputation for resolving problems and improving customer satisfaction.
Enthusiastic manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of sales and training in merchandising. Motivated to learn, grow and excel in retail.
Reliable employee seeking management position. Offering excellent communication and good judgment.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
7
7
years of post-secondary education
Work History
Store Manager
Dollar General
Philadelphia, PA
11.2021 - 07.2022
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Minimized on-site cash with frequent deposits and high accuracy in predicting operations.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Managed inventory control, cash control and store opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
- Coached sales associates on product knowledge by using wide variety of training tools.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Maintained strong knowledge in handling of perishable products in dairy, meat and produce departments.
- Rotated merchandise and displays to feature new products and promotions.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Rotated stock to achieve optimum appeal and minimize shrinkage.
Assistant Manager
Dollar General
Philadelphia, PA
06.2006 - 11.2021
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Developed strategy to increase sales and drive profits.
- Monitored security to protect employees, customers and property.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Developed organizational structure to outline and direct rules, roles and responsibilities.
- Directed promotion and brand loyalty efforts to build direct relationships with customers.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Reduced financial discrepancies to minimize threats to health and productivity of business.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Increased employee performance and job satisfaction to strengthen retention and engagement.
- Strengthened operational efficiency to remain cost-effective while maintaining quality service.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored team members to enhance professional development and accountability in workplace.
- Reviewed sales and gross profit report to assess company efficiency.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Recognized staff for contributions to company success to foster engagement and increase productivity.
- Established objectives to offer team members clear roadmap to help company achieve overall goals.
- Created employee schedules to align coverage with forecasted demands.
Receiving Manager
Kmart
Philadelphia, PA
06.2002 - 01.2006
- Enhanced performance of receiving dock associates through training, guidance and motivation.
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
- Boosted team performance with enhanced employee evaluation processes.
- Communicated with vendor representatives to resolve damaged shipments and item shortages.
- Maintained accurate computer records of materials weights, bill amounts and identified variances.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Orchestrated routing by producing accurate shipping documentation and package labels.
- Investigated and adopted optimal shipping and receiving strategies by selecting best carriers, routes and methods to minimize costs and enhance schedules.
- Managed inbound receiving departments.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Unloaded, sorted and stored incoming merchandise.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Gathered and processed merchandise returns.
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
- Conducted research to address shipping errors and packaging mistakes.
- Handled day-to-day shipping and receiving overseeing more than Number packages per day.
- Diminished accidents Number% by identifying root causes for corrective action.
- Managed over $Amount in inventory and Number employees in Number square-foot warehouse.
- Reduced worker accidents by implementing improved safety standards and monitoring procedures.
- Oversaw and motivated team of Number employees in warehouse to increase efficiency by Number%.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Sales
Castle Windows
Mt.Laurel, NJ
06.2001 - 06.2002
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Provided positive first impressions to welcome existing, new and potential customers.
- Increased sales by offering advice on purchases and promoting additional products.
- Answered customer questions about sizing, accessories and merchandise care.
- Solved customer challenges by offering relevant products and services.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Education
Bachelor Of Music Education - Composition
Combs Collage of Music
Philadelphia Pa 06.1969 - 01.1971
8th Grade - Grammer
St Bernards
Philadelphia 09.1963 - 06.1966
12th Grade - Academic
Father Judge High School
Philadelphia Pa 09.1966 - 06.1969
Skills
Maximizing profitability
undefinedTimeline
Store Manager
Dollar General
11.2021 - 07.2022
Assistant Manager
Dollar General
06.2006 - 11.2021
Receiving Manager
Kmart
06.2002 - 01.2006
Sales
Castle Windows
06.2001 - 06.2002
Bachelor Of Music Education - Composition
Combs Collage of Music
06.1969 - 01.1971
12th Grade - Academic
Father Judge High School
09.1966 - 06.1969
8th Grade - Grammer
St Bernards
09.1963 - 06.1966
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