Alfred Cagins
Jackson,MI
Summary
Hardworking Maintenance Technician bringing 2 years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.
Overview
6
6
years of professional experience
Work History
Maintenance Technician
Phoenix Services
02.2023 - Current
- Respond to maintenance requests: Address resident concerns promptly and efficiently, whether it's a dripping faucet, a flickering light, or a clogged drain.
- Preventative maintenance: Conduct regular inspections of apartments and common areas to identify and address potential problems before they arise.
- Repair and troubleshooting: Diagnose and fix a variety of issues, including plumbing leaks, electrical problems, appliance malfunctions, and HVAC system issues.
- Minor renovations and handyman tasks: Perform light carpentry, painting, drywall repair, and other handyman tasks to keep the property looking its best.
- Groundskeeping: Assist with maintaining the cleanliness and appearance of the grounds, including trash removal, landscaping, and snow removal.
- Resident communication: Provide excellent customer service by communicating effectively with residents, addressing their concerns promptly and courteously.
- Safety and security: Ensure the safety of residents and staff by following all safety protocols and reporting any potential hazards.
- Inventory management: Order and maintain a stock of spare parts and supplies to ensure timely repairs.
- Teamwork and collaboration: Work effectively with other departments, such as leasing, property management, and housekeeping, to resolve issues and maintain a positive working environment.
Maintenance Technician
Sonesta ES Suites
11.2021 - 01.2023
- Preventive maintenance: Conduct routine inspections of all guest rooms, public areas, and hotel grounds to identify and address potential problems before they occur.
- Repair and troubleshooting: Fix a variety of issues, including plumbing leaks, electrical problems, faulty appliances, and malfunctioning HVAC systems.
- Carpentry and painting: Perform minor repairs and touch-ups, such as fixing broken furniture, replacing cracked tiles, and painting walls.
- Cleaning and groundskeeping: Assist with maintaining the cleanliness and appearance of the hotel, including trash removal, sweeping, and snow shoveling.
- Guest service: Respond promptly to guest requests for maintenance assistance and address their concerns in a professional and courteous manner.
- Safety and security: Ensure the safety of guests and staff by following all safety protocols and reporting any potential hazards.
- Inventory management: Order and maintain a stock of spare parts and supplies to ensure timely repairs.
- Teamwork and communication: Collaborate effectively with other departments, such as housekeeping, front desk, and engineering, to resolve issues and maintain a positive working environment.
Parts Sales Manager
AutoZone
11.2017 - 10.2020
- Assists Store Manager with supervising, training and developing store personnel
- Assumes responsibility for the store operation and commercial department in the Commercial Sales Manager and Store Manager’s absence, on assigned shifts
- Assists with management of the Commercial and Hub Departments, (as applicable), to ensure commercial accounts and stores are serviced and deliveries are made as promised
- Delegates and ensures store merchandising tasks are completed in a timely manner
- Operates cash registers and follows established cash handling duties, including but not limited to deposits, petty cash and lane accountability
- Ensures all company policies, and loss prevention procedures are followed
- Utilizes ZNET to help customers locate merchandise or find suitable alternatives
- Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
- Monitors cash flow, inventory and security control
- Maintains sales productivity, store appearance and merchandising standards
- Conducts and reviews all opening and closing procedures
- Manages emergency situations and conduct proper emergency procedures
- Follows proper accident procedures
- Provides feedback regarding AutoZoner performance to the store manager
- Assists with monitoring and managing all activities related to Risk & Safety Management to maintain a safe work environment
- Addresses customer concerns and resolves them with a goal of turning a complaint into a compliment
- Processes returns and effectively manages inventory
- Communicates AutoZoner issues and concerns to the Store Manager in a timely and confidential manner
- Motivates AutoZoners to provide WOW! Customer Service, enhance productivity level and market products to enhance sales and profits
Education
High School Diploma -
Willow Run H.S.
Ypsilanti, MI06.1999
Skills
- Plumbing
- Building Maintenance
- Painting
- Codes Compliance
- HVAC Systems
- Apartment Maintenance
- Safety Awareness
- Preventive Maintenance
- Hand and Power Tools
- Problem Solving Ability
- Plumbing Repairs
- Groundskeeping
- Safety Protocols
Timeline
Maintenance Technician
Phoenix Services
02.2023 - Current
Maintenance Technician
Sonesta ES Suites
11.2021 - 01.2023
Parts Sales Manager
AutoZone
11.2017 - 10.2020
High School Diploma -
Willow Run H.S.
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