Alfred Coury

Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

• ECHOSTAR COURSES, Writing effective performance appraisals, Proper phrasing as well as evaluation of statistics to write a coherent appraisal of an agents performance detailing both positive performance as well as areas of opportunity., HR operations, Guidance in communication of proper procedures for HR department. Providing information in the area when and what HR can help with as well as details of proper procedure when contacting the HR department., Effective Presentations, Instruction on how to communicate with different techniques to reach your audience in the most efficient manner. Whether it is audio, visual or hands-on personality., Improving personal productivity, Productivity techniques which pointed out general as well as specific ways to eliminate wasted time and effort. Activities designed to streamline day to day performance., Advanced Diagnostics, Advanced diagnostics for Dishnetwork equipment., Signal Path, Diagnosing the signal path for Dishnetwork equipment.
• TOYOTA CERTIFIED COURSES, Emissions, Diagnosis of automotive emissions technology., Refrigeration, Evacuation and retrieval of R12 and R134a as designated by the federal government, Electronics Diagnostics, Brakes, Manual Drive train, Automatic Transmission, Suspension, Heating and A/C

• Developed reputation for prompt, efficient service with high level of accuracy. Achieving standards above the company accepted minimums for all people assigned to my teams.
• Provided positive motivation for each team member regardless of provided statistics. Allowing each person to excel to the maximum of their potential.
• Achieved the number one ranking out of over 450 teams on more than 5 occasions and keeping a team that ranked in the top 25% of the same company as an average team ranking.
• Continuous positive motivation allowed my team to surpass all expectations and earn the number one position in a sales motivated contest earning the entire team additional bonuses for that month.

I performed bumper to bumper service while working fpr Toyota Wet and Fletcher jones Toyota and earned ASE master foreign car specialist and became to youngest Toyota Pro in Nevada at the time.