Alfred Cruz
Las Vegas
Summary
Extensive experience in the information technology arena with concentration in network and system administration, help desk support, system testing and project planning. Outstanding problem solving skills, along with excellent communication and interpersonal skills has lead to consistently high customer satisfaction. Continually demonstrates leadership, teamwork and integrity beyond reproach. IT professional with over 20 years experience in the U.S. Air Force. Strong troubleshooting, installation, and configuration skills. Detail oriented with strong organizational abilities. References will attest to a reputation as an IT professional who can communicate, manage, learn, train, lead, and most importantly, deliver.
Overview
31
31
years of professional experience
1
1
Certification
Work History
Systems & Network Security Analyst
Clark County Library District
01.2008 - Current
- Perform a variety of information assurance/security responsibilities in support of the Library District, including assessing, tracking, reporting, and correcting vulnerabilities that are identified by CERT, SANS Institute, NIPC, vendors, etc.
- Serves as an internal auditor for information security awareness within the organization and all other activities related to organizational computer security.
- Performs installation, monitoring, maintenance, operations, and modification of network, minicomputer, and microcomputer systems hardware, and software systems, applications, and utilities.
- Collaborates with network and system administrators in analyzing, designing, and implementing the global security solutions.
- Researches, identifies, and implements new solutions and emerging technologies to improve network and application security.
- Conducts periodic vulnerability assessments and penetration testing and document and resolve findings. Provide technical support in investigation of security related issues.
- Recommends configurations based upon industry best practices.
- Develops and maintains relationships with vendor help desks and outside agencies for the purpose of developing system enhancements and solving system problems.
- Maintains a high degree of confidentiality.
I.T. Technician
U.S. Air Force – Civil Service
07.2007 - 01.2008
- Administers the Computer Security Program and protects IT assets against unauthorized, accidental or deliberate destruction of data for the organization.
- Directs network technicians in the design, installation, operation, monitoring, and troubleshooting of hardware and software data communications equipment.
- Conducts risk assessment to identify possible countermeasures to achieve an optimum level of security.
- Implements procedures to ensure protection of information transmitted to the installation, among organizations on the installation and from the installation on the LAN, Internet, or other communication modes.
- Install, configure, and maintain the operating systems environment including systems servers and operating systems software on which applications programs run.
- Test, install, configure, and maintain networks including hardware (servers, hubs, bridges, switches, and routers) and software that permit the sharing and transmission of information.
- Install, configure, troubleshoot, and maintain hardware and software to ensure the availability and functionality of systems.
- 561st Joint tactics Squadron
Lead, Technical Systems Analyst
MGM-MIRAGE Corporate
10.2005 - 07.2007
- Monitor and manage all corporate systems on the following platforms(400-plus server environment: Windows NT/2000, 2003 server, Active Directory, Windows 2000 Exchange server, AS400 mainframe, and Tandem mainframe).
- Supports all of the MGM-MIRAGE Corporate to include property end users (Bellagio, MGM Grand, Mandalay Bay, Mirage, Luxor, Excalibur, New York New York, Monte Carlo, Treasure Island, Circus Circus, Railroad Pass, Gold Strike, Beau Rivage).
- Second Level Help Desk support.
- Systems Management
Technical Control Facility, Technician
ITT Industries (Contractor)
10.2004 - 10.2005
- Installs, modifies and troubleshoots all cryptographic equipment and communications equipment.
- Checks all equipment visually with tools and test equipment to ensure serviceability prior to installation.
- Coordinates and implements emergency equipment restoral and disaster control and contingency installation.
- Operated and maintained cryptographic devices, i.e. KIV7 and KIV19; Canoga-Perkins fiber optic modem; CV-8448 NRZ to CDI converter; and the Promina 800 IDNX switching systems.
- Ensured all network encryption systems were properly configured.
- Monitored status and performance of transmission and switching systems and subscriber equipment. Maintains circuits, system, and networks based on standards and traffic patterns.
- Used manual and computerized techniques to analyze and record operation, security, and performance. Identifies causes of failures, or degradation and takes corrective actions.
- U.S. Army, 54th Signal Battalion
Information and Resource Manager (USAF Active Duty)
Department of Defense
10.2001 - 10.2004
- Served as the System and Network Administrator for the Defense Contract Management Agency (DCMA) – Middle East.
- Operated and maintained 12 DCMA related applications/platforms, Oracle, Novell, Active Directory and Exchange servers.
- Installed proxy server providing for load balancing.
- Provided server/database access, password and security administration, and intranet maintenance utilizing the Macromedia family software.
- Monitors and evaluates LAN operational performance data, ensuring compliance with agency directives.
- Identifies, investigates and resolves agency associated telephone, hardware, software and system problems.
- Evaluates and determines feasibility of all hardware implementations and software updates and revisions.
- Re-engineered and relocated the both the secure and non-secure internet protocol router network architecture, guaranteeing senior leadership 24-hour access to mission critical information and for easier troubleshooting.
- Coordinated/Installed firewall appliances (Intrusion.com) throughout DCMA Middle East.
- Performed web application and usability testing, including browser compatibility tests, navigation tests, and system/functional tests.
- Defense Contract Management Agency – Middle East
Chief, Network Management (USAF Active Duty)
U.S. Air Force, Nellis Air Force Base
09.1995 - 10.2001
- Monitors routers and servers, maintains master station log and performs base switchboard operator.
- Provides help desk support; troubleshoots and corrects hardware/software discrepancies.
- Performed maintenance, testing, architecture planning, and provided technical solution for both the Nellis Air Force Base and Indian Springs Auxiliary Air Field Wide Area Network hardware serving over 8,500 users.
- Installed over 214 LAN drops of CAT5 and 13 T-1 modems to link all of transportation buildings.
- Upgraded outdated personal computer systems to industry standard Pentium systems.
- Provided network load balancing and monitoring. Troubleshoot configuration issues, traffic slowdowns, IP issues, connectivity issues, and ensured network infrastructure are accessible to full user community.
- Analyzed network intrusions operations, surveillance/monitoring, performance, configurations, and operational security.
- Supported and maintained voice and data across the promina/IDNX network onto multiple T1 backbone.
- 99th Communications Squadron
Education
Bachelor of Science Degree - Computer Science
Hawaii Pacific University
Honolulu, HI01-1994
Skills
- CCNA
- Infoblox DNS/DHCP/BloxOne
- FortiGate/FortiWeb/FortiAnalyzer/FortiManager
- Tenable Security Center
- QRADAR SIEM
- PaloAlto Cortex
- Deep Freeze Cloud
- SolarWinds Service Desk
- SolarWinds Dameware Remote
- KACE Systems Mgmt
- PCI-DSS SAQ
- Mimecast Email Secure G/W
Certification
- Cisco Certified Network Associate
- June, 2009
Timeline
Systems & Network Security Analyst
Clark County Library District
01.2008 - Current
I.T. Technician
U.S. Air Force – Civil Service
07.2007 - 01.2008
Lead, Technical Systems Analyst
MGM-MIRAGE Corporate
10.2005 - 07.2007
Technical Control Facility, Technician
ITT Industries (Contractor)
10.2004 - 10.2005
Information and Resource Manager (USAF Active Duty)
Department of Defense
10.2001 - 10.2004
Chief, Network Management (USAF Active Duty)
U.S. Air Force, Nellis Air Force Base
09.1995 - 10.2001
Bachelor of Science Degree - Computer Science
Hawaii Pacific University