Alfred Fullah
Woodbridge,VA
Summary
Knowledgeable Technical Intern with quality-driven and methodical approach to completing daily tasks and solving complex problems. Excellent communication and analytical abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
IT Technical Support Intern
YWCA Vocational Institute
09.2021 - 03.2023
- Installed application software and upgrades, virus protection, and drivers.
- Helped department set up equipment for meetings, events and operations.
- Helped IT team document core systems configurations, relevant passwords, and system access requirements.
- Resolved Internet and wireless and wired network access problems.
- Backed up administrative departments in back file scanning and document management imports.
IT Tutor
YWCA Vocational Institute
02.2019 - 03.2023
- Motivated students with accurate feedback and positive reinforcement.
- Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
- Monitored student progress and provided feedback and support.
- Assisted students in developing study skills and strategies.
- Used variety of teaching methods to successfully help wide range of students.
- Administered standardized tests to assess student strengths and weaknesses.
- Maintained records of student assessments, tutoring activities and results.
- Collaborated with teachers, administrators and parents to determine how best to support student success.
Education
High School Diploma -
Beacon High School
Freetown, Sierra Leone07.2017
Sierra Leone Grammar School
Freetown, Sierra Leone07.2013
Skills
- Office Desktop Maintenance
- Technical Training
- Diagnose Faults
- Friendly and Patient
- Printers and Peripherals
- Hardware Components
- Mobility Devices
Timeline
IT Technical Support Intern
YWCA Vocational Institute
09.2021 - 03.2023
IT Tutor
YWCA Vocational Institute
02.2019 - 03.2023
High School Diploma -
Beacon High School
Sierra Leone Grammar School