Alfred Johnson
Laurel,MS
Summary
Dynamic shipping professional with proven expertise at HSI in optimizing logistics operations and reducing costs through effective negotiation and streamlined processes. Skilled in international shipping and shipping software, I excel in enhancing efficiency and accuracy while delivering exceptional customer service. Committed to achieving operational excellence and driving customer satisfaction.
Overview
21
21
years of professional experience
Work History
Shipping
HSI
Bay Springs, MS
08.2024 - 03.2025
- Safeguarded company assets by enforcing loss prevention measures during shipping activities.
- Expedited order processing by prioritizing tasks according to shipping deadlines.
- Harvested fruits and vegetables and prepared for sale or shipping.
- Reduced shipping costs through effective negotiation with carriers and consolidation of shipments.
- Enhanced shipping and receiving efficiency by implementing a barcode tracking system.
- Maintained accurate shipping records, ensuring compliance with regulatory standards.
- Enhanced shipping efficiency by implementing new procedures and optimizing workflows.
- Generated invoices and shipping labels to properly bill and ship customer orders.
- Coordinated logistics operations, ensuring timely delivery of goods while minimizing shipping costs.
- Assisted staff in shipping processes such as proper handling and storage.
- Enhanced warehouse efficiency by implementing streamlined shipping and receiving processes.
- Expedited order processing times with meticulous organization of inventory and shipping documents.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Ensured timely delivery of products by coordinating shipping schedules with transportation providers.
- Reduced shipment errors by meticulously reviewing shipping documentation and addressing discrepancies.
- Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
- Researched and suggested cost-effective shipping methods.
- Reduced shipping errors by regularly reviewing and updating inventory records.
- Streamlined shipping processes, reducing transit times and increasing customer satisfaction levels.
- Assisted customers with sales needs such as inventory and shipping questions.
- Reviewed shipping orders for accurate fulfillment.
- Negotiated better rates with shipping vendors, contributing to cost savings.
- Maintained accurate inventory records, ensuring seamless shipping operations and timely deliveries.
- Loaded and unloaded goods from warehouse to trucks for shipping or storage.
- Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
- Sealed, labeled and transferred completed containers to pallets for efficient shipping.
Customer Service Representative
Hol-Mac Corporation
Bay Springs, MS
07.2004 - 08.2024
- Responded to customer requests for products, services, and company information.
- Identified and resolved discrepancies and errors in customer accounts.
- Cross-trained and backed up other customer service managers.
- Trained staff on operating procedures and company services.
Education
Heidelberg High
Heidelberg, MSSkills
- International shipping
- Packaging and shipping
- Shipping logistics coordination
- Shipping and delivery coordination
- Product shipping
- Customs and shipping regulations
- Shipping software proficiency
- Shipping and receiving operations
- Shipping method determination
- Shipping and logistics
- Packing and shipping
- Expedited shipping
- Shipping understanding
- Shipping documentation
- Shipping and delivery
- Shipping and receiving packages
Timeline
Shipping
HSI
08.2024 - 03.2025
Customer Service Representative
Hol-Mac Corporation
07.2004 - 08.2024
Heidelberg High