Highly motivated and versatile professional with extensive experience in administrative tasks, sales, and customer service. Work experience ranging from startups to corporations both in the office and remotely. Self-starter who easily grasps new software and is used to navigating multiple roles/responsibilities within organizations.
Hi, I’m
Alfred Nunez
Brooklyn,NY
Summary
Overview
9
years of professional experience
Work History
BFG SupplyRemote
Administrative Assistant
01.2020 - Current
Job overview
- Create and format sales reports in Excel with Power BI.
- Collaborate with the engineering team to revamp existing reporting to make it more useful to the sales team.
- Helped lead the transition from an in-person-only to an online vendor trade show that led to historic sales.
- Work with sales reps to determine ideal pricing margins for key accounts.
- Working closely with 50+ sales reps, providing price quotes and marketing information. Each year resulting in historic sales.
- Manage reporting for rebate programs with vendors.
- Assisted in onboarding new employees to ensure a smooth integration into the team.
- Helped develop and implement Freshdesk operations for the administrative team.
- Troubleshoot delivery/billing issues.
Ajilon
County Filing Clerk
11.2019 - 12.2019
Job overview
- Guide political candidates through the filing process to qualify for the 2020 primary ballot.
- Answer and log voter/candidate questions.
Homer Logistics
Account Representative/Sales Representative/Support Worker
08.2016 - 04.2018
Job overview
- Guided 100+ new accounts through the onboarding process and provided orientation on how to use the software.
- Build and maintain relationships with accounts.
- Provide customer service via email, in-person, and by phone.
- Prospect new leads with email drip campaigns and cold calls.
- Hold in-person and phone call sales meetings.
- Transition new accounts to the Account Management team.
GoButler
Operations Associate
01.2015 - 01.2016
Job overview
- Provide customer service of anything on-demand via Zendesk.
- Most common requests booking travel, medical appointments, research and food delivery.
Education
Riverside City CollegeRiverside, CA
Associate of Science from Psychology
06.2008
University Overview
Riverside City CollegeRiverside, CA
Associate of Arts
06.2008
University Overview
Skills
- Excel Power Bi
- Zendesk
- Freshdesk
- Clerical Support
- Spreadsheet formula management
- Process optimization and workflow planning
- Sales rep and client relations
Timeline
Administrative Assistant
BFG Supply
01.2020 - Current
County Filing Clerk
Ajilon
11.2019 - 12.2019
Account Representative/Sales Representative/Support Worker
Homer Logistics
08.2016 - 04.2018
Operations Associate
GoButler
01.2015 - 01.2016
Riverside City College
Associate of Science from Psychology
Riverside City College
Associate of Arts