Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alfred Oates

Pflugerville

Summary

Dynamic House Manager with extensive experience at Community Options Inc, excelling in efficient task organization and compassionate elderly support. Proven track record in enhancing family satisfaction and streamlining operations, while training staff to uphold high standards. Experienced household management professional with strong focus on team collaboration and achieving results. Adept at overseeing daily operations, ensuring high standards of cleanliness, organization, and efficiency. Skilled in coordinating schedules and addressing diverse needs with flexibility and reliability. Known for excellent communication, problem-solving abilities, and keen eye for detail.

Overview

19
19
years of professional experience

Work History

House Manager

Community Options Inc
11.2014 - 07.2025
  • Managed daily operations and logistics for multiple residential homes.
  • Oversaw staff scheduling, ensuring adequate coverage for all shifts.
  • Developed and implemented individualized care plans to meet resident needs.
  • Coordinated training programs for new employees, enhancing team skills.
  • Monitored compliance with state regulations and safety standards consistently.
  • Facilitated communication between residents, families, and support teams effectively.
  • Streamlined administrative processes, improving overall operational efficiency.
  • Anticipated needs of family members by staying informed about their preferences, schedules, and priorities.
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
  • Developed and maintained comprehensive inventory systems to ensure timely replenishment of supplies, reducing waste and saving costs.
  • Established an atmosphere of trust, respect, and professionalism within the household, fostering a positive environment for both family members and staff.
  • Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.
  • Established positive relationships with vendors and service providers, negotiating favorable terms when necessary.
  • Strategically delegated responsibilities among staff according to individual strengths and abilities in order to maximize overall performance.
  • Assisted residents with daily hygiene and living tasks.
  • Oversaw maintenance projects within the home, liaising with contractors to ensure timely completion within budget constraints.
  • Recruited trained, and managed a team of domestic staff to provide high-quality service in all areas of the household.
  • Ensured smooth operation of transportation logistics, scheduling maintenance and coordinating daily travel plans.
  • Preserved household's privacy and confidentiality through diligent oversight of information management practices.
  • Elevated standard of household cleanliness and organization by developing detailed cleaning schedules.
  • Fostered culture of excellence within household staff, setting high standards and leading by example.
  • Scheduled and prioritized tasks to staff, overseeing work completion.
  • Trained and mentored new staff on cleaning and safety protocols.

House Manager

Premieant
11.2010 - 10.2014
  • Managed daily operations to ensure efficient service delivery and client satisfaction.
  • Coordinated and scheduled staff assignments to optimize resource utilization and productivity.
  • Implemented training programs for new staff, enhancing team performance and compliance with standards.
  • Developed individualized care plans in collaboration with multidisciplinary teams to meet client needs.

Psychiatric Nursing Assistant

Austin State Hospital
12.2006 - 04.2010
  • Assisted in daily patient care, ensuring safety and comfort in psychiatric environments.
  • Monitored patient behavior, documenting significant changes for treatment team review.
  • Collaborated with nursing staff to implement individualized care plans effectively.
  • Educated patients on coping strategies and therapeutic activities to promote recovery.
  • Trained new staff on operational protocols and best practices in psychiatric care.
  • Advocated for patient needs during interdisciplinary meetings, fostering a supportive treatment atmosphere.
  • Participated in peer review processes to continually improve the quality of care provided within the psychiatric nursing assistant role.
  • Provided crisis intervention services when necessary, de-escalating volatile situations while prioritizing patient safety at all times.
  • Supported patients'' emotional well-being, providing compassionate listening and empathetic responses during difficult moments.
  • Educated patients on mental health coping strategies, equipping them with tools for successful management of their conditions outside of the clinical setting.
  • Promoted a culture of healing by consistently demonstrating empathy, patience, and understanding towards all patients regardless of their diagnoses or backgrounds.

Education

Alfred Bonnabel High School
Kenner, LA

Skills

  • Efficient task organization
  • Meeting scheduling
  • Compassionate elderly support
  • Property maintenance
  • Nutritional menu design
  • Clothing care management
  • Residential cleaning
  • Activities scheduling
  • Conflict resolution strategies
  • Employee training
  • Employee scheduling
  • Emergency response
  • Teamwork

Timeline

House Manager

Community Options Inc
11.2014 - 07.2025

House Manager

Premieant
11.2010 - 10.2014

Psychiatric Nursing Assistant

Austin State Hospital
12.2006 - 04.2010

Alfred Bonnabel High School

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