Alfred Piceno
Escondido,California
Summary
Seasoned store Manager specializing in retail management. Dynamic leader with strong background contributing to process improvements and change implementation. Skilled analyst and problem-solver focused on eliminating operational gaps and optimizing services. Provide team members with the knowledge and tools to succeed in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Store Manager
CVS Pharmacy
01.2025 - Current
- Led daily store operations, ensuring compliance with corporate standards and local regulations.
- Trained and mentored staff, fostering a culture of teamwork and excellence in customer service.
- Analyzed sales data to identify trends, implementing strategies to enhance product placement and inventory management.
- Developed and executed loss prevention strategies, reducing shrinkage through effective training and monitoring practices.
- Managed vendor relationships, negotiating terms to optimize product selection and pricing for improved profitability.
- Implemented employee performance evaluations, driving accountability and professional development within the team.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
MANAGER
RiteAid
04.2011 - 12.2024
- Mentored and trained new employees on company policies and procedures.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Utilized strong analytical and problem-solving skills to address operational issues.
- Reduced shrink by 2%
- Assessed supplier quality to maintain cost controls and maximize business operational performance.
- Certified food safety manager
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities.
- Created innovative strategies for increasing customer satisfaction and loyalty, highlighting an ability to think outside the box.
MANAGER
Cvs Pharmacy
08.2005 - 03.2011
- Utilized strong analytical and problem-solving skills to address operational issues.
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
- Mentored and trained new employees on company policies and procedures.
- Increased store gross margin dollars by 19%
- Developed and implemented strategies to increase customer satisfaction and loyalty by increasing average transactions per customer.
- Created innovative strategies for increasing customer satisfaction and loyalty, highlighting an ability to think outside the box.
- Coached and motivated team, driving sales and delivering exceptional customer service.
Education
GENERAL - undefined
Palomar College
San MarcosSkills
- Customer relationship management
- Team leadership
- Coaching and mentoring
- Time management
- Sales and marketing strategies
- Schedule preparation
- Cash register management
- Budgeting and cost control
Timeline
Store Manager
CVS Pharmacy
01.2025 - Current
MANAGER
RiteAid
04.2011 - 12.2024
MANAGER
Cvs Pharmacy
08.2005 - 03.2011
GENERAL - undefined
Palomar College