Professional with strong background in operations management, logistics, and team leadership. Proven ability to drive efficiency and streamline processes, ensuring optimal performance. Skilled in fostering collaborative environments and adapting to evolving needs. Reliable, results-driven, and adept at managing complex challenges with strategic vision.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Hub Manager
Yzer
10.2024 - 03.2025
Leveraged technology solutions for better tracking, monitoring, and analysis of key performance indicators within the hub.
Conducted regular performance evaluations, identifying areas for improvement and providing constructive feedback to staff members.
Implemented cost-saving measures that led to significant reduction in overhead expenses without compromising service quality.
Maintained compliance with all industry regulations, safeguarding company reputation and avoiding potential fines or penalties.
Coordinated logistics operations effectively, reducing delays in order processing times while maintaining high levels of accuracy in shipments.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Coordinated driver dispatch to accomplish daily delivery requirements.
Organized records of vehicles, schedules and completed orders.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Delivery Driver
Delivery Contractors
12.2020 - 10.2024
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Loaded truck and properly secured items to prevent damage for deliveries.
Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Insulator
O'Neill Brothers Insulation
03.2018 - 10.2020
Apply, remove, and repair insulation on industrial equipment, pipes, ductwork, or other mechanical systems such as heat exchangers, tanks, and vessels, to help control noise and maintain temperatures.
Cover, seal, or finish insulated surfaces or access holes with plastic covers, canvas strips, sealants, tape, cement or asphalt mastic.
Determine the amounts and types of insulation needed, and methods of installation, based on factors such as location, surface shape, and equipment use.
Fit insulation around obstructions, and shape insulating materials and protective coverings as required.
Measure and cut insulation for covering surfaces, using tape measures, handsaws, knives, and scissors.
Select appropriate insulation such as fiberglass, Styrofoam, or cork, based on the heat retaining or excluding characteristics of the material.
Performed thorough post-installation inspections to ensure all areas were adequately insulated and free from gaps or defects.
Read and understood blueprints and technical specifications for insulation installation.
Laborer
BMC
09.2017 - 03.2018
Production of wooden door frames
Production of doors in wood, metal and aluminum
Followed instructions and safety protocols to prevent accidents and injuries.
Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
Ensured safety compliance through regular inspection of tools and equipment, reporting any issues promptly.
Loaded, unloaded, and moved material to and from storage and production areas.
Improved worksite efficiency by maintaining clean and organized work areas.
Assistant manager
Diamond Auto Detail
01.2013 - 01.2017
Collection and schedule of daily sales
Customer service
Luxurious Car Cleaning Inspection
Cleaning Luxury Cars
Purchase of materials
Security guard
Ranger American
01.2010 - 01.2013
Building security
Security of luxurious residences
Training of new prospects
Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
Maintained a safe environment for staff and visitors through proactive surveillance and communication.
Completed full building and grounds patrols to spot and investigate concerns.
Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
Associate - Architectural Delineation in Auto Cad
UNIVERSIDAD DEL TURABO
Gurabo, PR
01.2009
Emergency Medical Service - Paramedic
Texas EMS
Austin, TX
05-2027
Skills
Bilingual
Taser patrol trainer
Operations management
Customer service
Staff development
Logistics management
Problem-solving abilities
Multitasking
Excellent communication
Organizational skills
Team collaboration
Active listening
Accomplishments
Successfully managed merchandise organization and distribution logistics, resulting in improved efficiency and performance.
Used Microsoft Excel to develop inventory tracking spreadsheets.