Summary
Overview
Work History
Education
Skills
Timeline
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Alfred Sosa

Hobbs

Summary

Dynamic Assistant Manager at Albertsons Market with a proven track record in enhancing customer satisfaction and driving sales growth. Skilled in team leadership and inventory management, I foster collaboration and resolve issues effectively, ensuring a positive shopping experience while maintaining operational excellence. Committed to continuous improvement and staff development.

Diligent with strong foundation in managing daily operations and team leadership. Proven success in optimizing workflows and enhancing customer satisfaction. Demonstrated expertise in problem-solving and strategic planning to drive team performance.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Track record of fostering collaborative and adaptable workplace.

Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.

Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise, including competitive offerings, pricing, and market positioning.

Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.

Overview

15
15
years of professional experience

Work History

Assistant Manager

Albertsons Market
02.2025 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.

Operator

Gas Plant
01.2019 - 02.2021
  • Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Assisted in training new operators, sharing knowledge of best practices and promoting a culture of teamwork amongst peers.
  • Provided on-the-job training to newly hired workers and team members.
  • Maintained knowledge of industry policies and procedures to set up and operate equipment safely.
  • Worked outside in all weather conditions.

Cook Manager

Cattle Baron
01.2015 - 05.2020
  • Enhanced kitchen efficiency by streamlining prep processes and optimizing ingredient usage.
  • Adapted cooking methods to accommodate special dietary requests without compromising dish integrity or taste.
  • Reduced food waste by implementing proper portion control techniques and monitoring inventory levels.
  • Trained new hires on kitchen procedures, safety protocols, and recipe execution to maintain consistency in service quality.
  • Upheld strict food safety guidelines to minimize the risk of contamination or illness resulting from improper handling practices.
  • Boosted customer satisfaction ratings through consistent delivery of delicious meals prepared according to established recipes.
  • Provided exceptional customer service by addressing diner concerns promptly and professionally.
  • Improved team morale by fostering open communication and encouraging professional growth among staff members.
  • Maintained a high standard of cleanliness, ensuring a safe and sanitary work environment for staff and customers.
  • Developed creative daily specials, incorporating seasonal ingredients to showcase culinary skills and increase menu diversity.
  • Collaborated with other kitchen staff to ensure smooth operations during peak meal times.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Conducted regular inventory audits to identify discrepancies and prevent stock shortages affecting menu availability.
  • Maximized flavor profiles by expertly pairing ingredients, experimenting with various cooking techniques, and adjusting seasoning as needed.
  • Kept kitchen staff in compliance with safety and food regulations to reduce opportunities for illness or accidents.
  • Pitched in to work line during busy periods or in place of sick employees.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.

Holidaze Restraunt

Cook Manager
08.2010 - 01.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Developed and maintained courteous and effective working relationships.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Education

High School Diploma -

Bradford High School
Bradford, AR
01-2002

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff supervision
  • Task delegation
  • Goal setting
  • Staff management
  • Retail operations
  • Team building
  • Operations management
  • Sales strategies
  • Strategic planning
  • Staff development
  • Sales growth
  • Policy enforcement
  • Verbal and written communication
  • Scheduling and planning
  • Workplace safety compliance
  • Coaching and mentoring
  • Inventory management
  • Vendor relationship management
  • Team motivation techniques
  • Employee engagement
  • Teamwork and collaboration
  • Problem resolution
  • Multitasking Abilities

Timeline

Assistant Manager

Albertsons Market
02.2025 - Current

Operator

Gas Plant
01.2019 - 02.2021

Cook Manager

Cattle Baron
01.2015 - 05.2020

Holidaze Restraunt

Cook Manager
08.2010 - 01.2015

High School Diploma -

Bradford High School

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