Summary
Overview
Work History
Skills
Timeline
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Alfred Taylor

Sioux City,IA

Summary

Dedicated and organized operations manager with several years of experience using proven planning and support initiatives to cut costs, streamline operations and increase productivity. Decisive and resourceful team builder versed in sales, management and process improvement. Possesses in-depth industry trend knowledge and shifts to offer valuable insights on opportunities for new growth and business expansion.

Overview

33
33
years of professional experience

Work History

Operation's Manager

Ovg Invest
Sioux City, IA
02.2000 - Current
  • Streamlined daily operations to enhance efficiency and reduce delays.
  • Managed team schedules to ensure adequate staffing and workflow balance.
  • Coordinated training sessions for staff to enhance operational skills and knowledge.
  • Developed standard operating procedures for consistent operational practices across teams.
  • Ensured compliance with safety protocols and regulations in all operational activities.
  • Facilitated communication between departments to improve collaboration and problem-solving.
  • Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
  • Managed scheduling, training and inventory control.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Built strong operational teams to meet process and production demands.
  • Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Assessed employee development needs and provided feedback on their progress towards meeting goals.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
  • Implemented policies and standard operating procedures and managed quality, customer service and logistics.
  • Collaborated with management team on long-term strategic planning initiatives for the organization.
  • Responded to information requests from superiors, providing specific documentation.
  • Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Laborer

Look New Siding
Sioux City, IA
04.1992 - 02.2014
  • Assisted in siding installation by preparing surfaces and applying materials.
  • Operated hand tools and power equipment for efficient siding projects.
  • Maintained a clean and organized worksite for safety compliance.
  • Loaded and unloaded materials, ensuring proper inventory management.
  • Followed safety protocols to minimize risks during installation tasks.
  • Completed variety of physical labor tasks.
  • Performed physical activities requiring heavy lifting, walking and standing for long periods of time.
  • Learned proper techniques for handling various siding materials on-site.
  • Cleaned work area after job completion ensuring all debris is properly disposed of.
  • Operated and maintained a variety of equipment including hand and power tools.
  • Operated various power tools such as drills and saws safely while following manufacturer's instructions.

Skills

  • Operations management
  • Compliance assurance
  • Inventory control
  • Standard operating procedures
  • Workflow optimization
  • Team leadership
  • Problem solving
  • Conflict resolution
  • Employee mentoring
  • Time management
  • High-pressure environments
  • Schedule management
  • Incidents management
  • Conflict mediation
  • Some Budgeting and forecasting
  • Employee relations and conflict resolution
  • Able to drive Zamboni
  • Able to change Zamboni Blade

Timeline

Operation's Manager

Ovg Invest
02.2000 - Current

Laborer

Look New Siding
04.1992 - 02.2014

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Alfred Taylor