Alfred Villanueva-Ramos
Austin,TX
Summary
Experienced technician with a strong background in diagnosing and repairing vehicles and heavy-duty equipment, specializing in mechanical, electrical, and hydraulic systems. Skilled in performing preventive maintenance, troubleshooting complex issues, and ensuring adherence to safety protocols. Throughout my career, I have developed expertise in managing inventory, collaborating with team members, and delivering high-quality service to customers. My career goal is to transition into the heavy equipment industry, where I can leverage my technical skills and passion for equipment repair to contribute to the growth and efficiency of the sector. Committed to continuous learning and eager to expand my knowledge to meet the challenges of this evolving field.
Overview
9
9
years of professional experience
Work History
C-Tech
Firestone Auto Care
Austin, TX
07.2024 - Current
- Diagnose and repair vehicles and heavy-duty equipment, focusing on mechanical, electrical, and hydraulic systems.
- Perform preventive maintenance and repairs on engines, transmissions, and various vehicle components.
- Document work completed and collaborate with team members to ensure efficient service.
- Interact with customers, explaining repairs and ensuring satisfaction.
- Maintain parts inventory and adhere to safety standards.
- Participate in continuous training to stay current with new technologies.
Shift Leader
East Side Pies
Austin, TX
06.2021 - 07.2024
- Supervised and coordinated shift activities to ensure smooth restaurant operations.
- Trained and managed a team of employees, ensuring tasks were carried out efficiently.
- Handled cash transactions, maintained inventory, and resolved customer complaints.
- Enforced company policies, maintained a clean work environment, and upheld food safety standards.
- Ensured high levels of customer service and satisfaction.
Merchandiser
GLI Distributing
San Antonio , Texas
11.2018 - 12.2019
- Ensured proper placement and presentation of products in retail stores.
- Built and maintained product displays, stocked shelves, and arranged merchandise to maximize visibility.
- Tracked product sales and communicated with store managers about stock replenishment.
- Conducted store visits to assess inventory levels and implement marketing strategies.
Warehouse Unloader
Lowes Home Improvment
San Antonio , TX
01.2016 - 11.2018
- Unloaded incoming shipments and distributed products to designated areas in the warehouse.
- Physically lifted and moved heavy items using manual equipment or forklifts.
- Verified product quantities and conditions, ensuring accuracy in documentation.
- Assisted with warehouse organization, inventory checks, and adherence to safety protocols.
Education
High School Diploma -
Theodore Roosevelt Highschool
San Antonio , TX06-2014
Skills
- Automotive Tools & Equipment Handling
- Diagnostics & Repair
- Preventive Maintenance Procedures
- Team Leadership
- Data Entry & Documentation
- Equipment Maintenance Protocols
- Diagnostic Software (eg, OBD-II scan tools)
- Forklift & Heavy Machinery Operations
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Affiliations
- Music
- Skateboarding
- Cycling
- Fishing
Accomplishments
- Recognizes by Regional Manager for receiving the highest-rated customer review during the 3rd quarter meeting, demonstrating exceptional customer service and dedication to client satisfaction.
- Promoted three times in three months in recognition of exceptional performance, leadership, and technical expertise, demonstrating rapid career growth and strong dedication to the role.
References
References available upon request.
Timeline
C-Tech
Firestone Auto Care
07.2024 - Current
Shift Leader
East Side Pies
06.2021 - 07.2024
Merchandiser
GLI Distributing
11.2018 - 12.2019
Warehouse Unloader
Lowes Home Improvment
01.2016 - 11.2018
High School Diploma -
Theodore Roosevelt Highschool