Alfred Ward Jr.
Fontana,CA
Summary
Senior Human Resources Professional with over 20 years of experience, excelling in organizational development, employee relations, and talent acquisition. Proven track record of enhancing staff productivity and compliance through strategic corporate overhauls and innovative digital transformations. Skilled in deploying HRIS and applicant tracking systems to streamline operations and improve workforce efficiency, ready to leverage these skills to further enhance HR practices and employee satisfaction. Accomplished Director of Human Resources with more than 15 years developing managers and supervisors through extensive training processes. Excellent knowledge of policy development and enforcement to protect and support both employers and employees. Dedicated and personable with extensive training in conflict-resolution techniques and positive work culture development. Forward-thinking professional offering more than 15 years of experience working for professional corporations in benefits administration and developing employee policies and procedures. Exceptional skill working with teams to hire effectively and provide strong training.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Human Resources Director / Senior Human Resources Business Partner
Martin & Martin, LLP, Special Needs Network, Eradicate Pest Elimination
06.2003 - 09.2023
- Supported multiple business entities within the corporation’s control
- Instrumental in creating and implementing Human Resources policies, setting up HRIS systems, mitigating corporate challenges, and charged with human capital accomplishments for both firms
- A key member in founding the non-profit in West LA, and the principal for talent acquisition and creation of Human Resources policies and procedures
- Created the Human Resources policies and procedures for the affiliated Pest Elimination Company in the South Bay
- Spearheaded comprehensive employee management, boosting staff productivity
- Overhauled firm's operations, including Accounting, Payroll, IT, Staffing, and Recruiting
- Enforced strict compliance with EEO, Labor Law, FMLA, and OSHA policies
- Led annual review of Diversity, Equity, and inclusion (D.E.I.) Policy, ensuring its relevance and effectiveness
- Forged robust alliances with external agencies, enhancing company's reputation
- Developed mentorship programs that increased staff engagement and retention
- Launched wellness programs that decreased employee absenteeism by 20%
- Overhauled compliance training, resulting in zero legal violations
- Initiated HR digital transformation, enhancing data-driven decision-making
- Implemented AI tools for talent acquisition, reducing hiring cycles by 45%
- Refined performance metrics which improved workforce efficiency by 25%
- Worked effectively in fast-paced environments.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Streamlined HR processes for increased efficiency and improved service delivery.
Corporate Operations Manager / Executive Assistant to the President/CEO
Daily Journal Corporation, Sustain Technologies
03.1999 - 06.2003
- Managed the world’s largest legal newspaper (owned by Charles Munger) and supported the Legal Software Development Company (based in Boulder, CO)
- Executive Assistant to the President/CEO, Corporate Operations Manager for the Los Angeles Office (corporate headquarters), and Regional Support for the multi-state newspapers in the region
- Managed operations across 10 western regional offices and technology company in Denver, CO
- Boosted team productivity by implementing efficient strategies
- Provided effective support to senior leadership
- Resolved operational issues swiftly
- Streamlined office processes, setting a benchmark for operational excellence within the corporation
- Provided strategic support to the President and COO, fostering an environment of teamwork and growth
- Elevated operational efficiency and reduced costs by optimizing resource allocation
- Optimized inventory control systems for improved supply chain management practices leading to cost savings and waste reduction.
- Collaborated closely with cross-functional teams to ensure alignment in business goals and objectives, enhancing overall company performance.
- Established strong relationships with clients, vendors, and partners to facilitate seamless communication and collaboration across all levels of the organization.
- Managed complex projects from inception to completion by effectively allocating resources, setting priorities and meeting deadlines.
- Managed vendor contracts for optimal service delivery, competitive pricing, and overall value to the organization.
- Continuously sought opportunities for process improvement through the active engagement and consultation of team members'' input.
- Reduced operational costs through strategic budget analysis, cost-saving initiatives, and resource allocation optimization.
- Introduced automation technologies into day-to-day workflows to enhance efficiency without sacrificing quality or accuracy of outputs.
- Led cross-functional teams to drive process improvements, resulting in increased efficiency and reduced operational bottlenecks.
- Provided executive-level support to senior leaders in the areas of strategic planning, financial forecasting, risk mitigation, and more.
- Spearheaded organizational restructuring efforts that resulted in streamlined operations while maintaining high employee morale and retention rates.
- Implemented data-driven decision-making processes that led to improved performance metrics and informed future strategies.
- Championed change management initiatives that fostered adaptability, flexibility, and resilience within the corporate structure.
- Effectively communicated with stakeholders at all levels of the organization, ensuring transparency and fostering a culture of trust.
- Streamlined corporate operations by implementing efficient workflow processes and utilizing advanced project management tools.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed innovative solutions for complex business challenges, ensuring continued growth and profitability for the company.
- Increased company revenue with the successful execution of key business development strategies and client acquisition efforts.
Yeoman
US Navy
04.1995 - 04.1999
- Orchestrated officer records and aviation logistics
- Streamlined office operations for efficiency
- Pioneered Military Education Training Program
- Solved logistical challenges with innovative strategies
- Boosted operational efficiency by 20%
- Streamlined office operations, enhancing data accuracy and access
- Implemented training program, boosting team efficiency and readiness
- Optimized Aviation Logistics processes to improve operational timelines
- Facilitated cross-departmental collaboration to ensure seamless workflow
- Pioneered updates in officer records management, setting new department standards
- Enhanced record-keeping precision, significantly reducing errors
Education
Bachelor of Science - Business Management
06.2010
Skills
- HR Policies Implementation
- Onboarding process
- Compensation and benefits
- Payroll Management
- Labor Relations
- Benefits Administration
- Workforce Planning
- HR analytics
- Organizational Development
- Skilled in MS Office Suite
- Workers Compensation
- Human Resources Management
- Conflict Resolution
- Onboarding, Training, and Development
- Operations Management
- Human Resource Management Software HRMS
- Benefits and compensation management
- Human Resource Information System HRIS
- Regulatory Compliance
- Employee Relations Oversight
- Recruitment Strategies
- Talent Acquisition
Certification
- Secret Clearance, U.S. Government, 01/01/95, 12/31/99
- IHSS Certification, State of California, Current
- Global Entry, Department of Homeland Security, Current
Additional Education
- SPHR Certification (in progress)
- Employment Law Courses from the California State Bar
- FMLA, EPLI, OSHA, Sexual Harassment, and EEOC
References
- Ernest Martin, emartin@martin-martin.com, 310-350-9811
- Areva Martin, amartin@martin-martin.com, 213-309-0952
- Janet Ariza, jariza@martin-martin.com, 202-550-2861
- Eunique Atkins, imsoeunique@gmail.com, 424-200-2499
Timeline
Human Resources Director / Senior Human Resources Business Partner - Martin & Martin, LLP, Special Needs Network, Eradicate Pest Elimination
06.2003 - 09.2023
Corporate Operations Manager / Executive Assistant to the President/CEO - Daily Journal Corporation, Sustain Technologies
03.1999 - 06.2003
Yeoman - US Navy
04.1995 - 04.1999
University of Phoenix - Bachelor of Science, Business Management
- Secret Clearance, U.S. Government, 01/01/95, 12/31/99
- IHSS Certification, State of California, Current
- Global Entry, Department of Homeland Security, Current
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