Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Alfred Willis

San Antiono,TX

Summary

Adept at optimizing routes and enhancing delivery efficiency, I leveraged GPS navigation mastery and a strong work ethic at Auto Zone Auto Parts to significantly improve customer satisfaction. My proactive approach to vehicle maintenance and exemplary safe driving practices ensured reliability and upheld the company's reputation for professional service. Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 15 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Commercial Driver

Auto Zone Auto Parts
08.2023 - Current
  • Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
  • Completed daily route consisting of up to 25 stops, focusing on safety and timeliness.
  • Adapted quickly to changing road conditions while maintaining control over the vehicle at all times, preventing accidents or other risks associated with commercial transportation.
  • Enhanced company reputation with excellent customer service and professional demeanor during deliveries.
  • Assisted in store operations when not on the road, contributing to overall efficiency of the team.
  • Provided assistance in loading/unloading cargo when required, exemplifying teamwork while minimizing downtime between deliveries.
  • Took on additional routes during absence of team members.
  • Kept accurate records of hours driven, miles covered, fuel usage, and maintenance performed to ensure compliance with regulations.
  • Conducted thorough pre-and post-trip vehicle inspections, identifying potential issues before they became problems.
  • Enhanced delivery efficiency by optimizing routes and adhering to strict schedules.

Parts Counter Person/Commercial Delivery Driver

Auto Zone Auto Parts
11.2022 - 04.2023
  • Developed strong relationships with clientele through consistent follow-up calls and personalized service recommendations.
  • Assisted customers with locating specific parts, leading to a streamlined shopping experience.
  • Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
  • Provided exceptional customer support to every guest to promote satisfaction and meet service guidelines.
  • Increased customer satisfaction by providing excellent service and knowledge of automotive parts.
  • Processed customer orders accurately and efficiently, contributing to repeat business.
  • Stocked shelves, built displays and merchandised products enabling customers to find needed items and products.
  • Collaborated with team members to maintain a clean and organized workspace, promoting an efficient work environment.
  • Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
  • Completed daily route consisting of up to 25 stops, focusing on safety and timeliness.
  • Adapted quickly to changing road conditions while maintaining control over the vehicle at all times, preventing accidents or other risks associated with commercial transportation.
  • Enhanced company reputation with excellent customer service and professional demeanor during deliveries.

Custodial Maintenance Technician

Willis Brothers Custodial Maintenance
08.2009 - 07.2022
  • Assisted in minimizing downtime by quickly troubleshooting and resolving mechanical issues in a timely manner.
  • Enhanced facility cleanliness by performing daily custodial tasks, including sweeping, mopping, and vacuuming.
  • Demonstrated versatility in handling various maintenance tasks such as plumbing repairs, fixture installations, and tile replacements as needed.
  • Streamlined inventory management for janitorial supplies, ensuring sufficient stock while minimizing waste.
  • Promoted a healthy work atmosphere through the consistent sanitization of high-touch surfaces during the pandemic period.
  • Reduced repair costs through regular preventive maintenance of equipment and facilities.
  • Improved customer satisfaction by promptly responding to concerns and providing top-notch service.
  • Maintained a safe working environment by adhering to safety protocols and using proper personal protective equipment.

Education

High School Diploma -

Mumford High School
Detroit, MI
06.1973

Skills

  • GPS navigation mastery
  • Equipment maintenance understanding
  • Strong Work Ethic
  • Safe Driving Practices
  • Route Management
  • Safe Driving
  • Dependable and reliable
  • Invoice Processing
  • Improving customer satisfaction
  • Power Tool Usage
  • Waste disposal
  • Cleaning and sanitizing
  • Bloodborne Pathogen Certified

Certification

  • Bloodborne Pathogen Certified, Willis Brothers Custodial Maintenance - June 2012

Timeline

Commercial Driver

Auto Zone Auto Parts
08.2023 - Current

Parts Counter Person/Commercial Delivery Driver

Auto Zone Auto Parts
11.2022 - 04.2023

Custodial Maintenance Technician

Willis Brothers Custodial Maintenance
08.2009 - 07.2022

High School Diploma -

Mumford High School

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Alfred Willis