Alfreda Grundy
Rancho Cordova,CA
Summary
Dynamic and dependable professional with a proven track record in customer service and elderly care, honed at Addus Home Health Care and other respected organizations. Excels in time management and compassionate companionship, consistently achieving safe and efficient outcomes. Demonstrates a fast learning ability and a clean driving record, ensuring reliability and trust in all client interactions.
Overview
24
24
years of professional experience
Work History
Driver
D&G's Transportation
07.2019 - 07.2024
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Made sure special need s clients made it safely to work,school, and programs.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
Caregiver
Addus Home Health Care
04.2011 - 05.2018
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
Customer Service Coordinator
Marshalls
02.2007 - 07.2010
- Responded to customer needs through competent customer service and prompt problem-solving.
- Participated in company-wide initiatives aimed at enhancing the overall customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Counted money in drawers at beginning and end of each shift.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Developed and managed relationships with customers to increase customer loyalty.
Cargiver
Sunbridge Brittany Care Center
04.2000 - 02.2006
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored client vital signs
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Did ROM on patients
- Recorded status and duties completed in logbooks for management.
Education
High School Diploma -
Arkansas City High School
Arkansas City, AR05.1997
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Respectful and Compassionate
- Elderly Care
- Dependable and Responsible
- Caring Companionship
- Fast Learner
Timeline
Driver
D&G's Transportation
07.2019 - 07.2024
Caregiver
Addus Home Health Care
04.2011 - 05.2018
Customer Service Coordinator
Marshalls
02.2007 - 07.2010
Cargiver
Sunbridge Brittany Care Center
04.2000 - 02.2006
High School Diploma -
Arkansas City High School