Alfreda Lamberth
Madison Heights,VA
Summary
Competent Medical Office Associate with basic healthcare and clerical skills. Goal-orientated, patient and caring. Proficient in Microsoft Office and medical software applications. Tech-savvy and smart Medical Office Associate equipped with experience in medical environments and top-notch administrative skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.
Overview
19
19
years of professional experience
Work History
Admin Asst Remote/Membership Representative,HEDIS
BCforward
Indianapolis, IN
08.2022 - 04.2024
- Obtained scanned records and uploaded to database.
- Delivered exceptional customer service through direct communication with clients and team members.
- Automated office operations by managing internal and external customer correspondence, record tracking and data
- Conducted research and performed statistical analysis for weekly and monthly production reports.
- Answered and transferred incoming calls to appropriate departments, personnel or outside lines.
- Operated multi-line telephone system to answer incoming calls, determine purpose of callers, and forward calls to appropriate personnel or department.
- Handled confidential information with discretion and professionalism.
Data Entry Clerk
Change Healthcare Option
Florida, FL
01.2024 - 04.2024
- Ensured compliance with all relevant rules and regulations governing data entry activities.
- Utilized specialized software applications related to the job role.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
Medical Office Associate
Centra Health - Lynchburg, VA
Lynchburg, VA
01.2019 - 08.2022
- Registered patients and scheduled appointments.
- Assisted with referrals and prepared medical records for patients.
- Maintained confidentiality of records relating to clients' treatment
- Scheduled appointments for patients via phone and in person.
- Communicated with patients to resolve inquiries, schedule appointments.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Managed front office customer service, appointment management, billing and administration tasks to streamline workflow.
- Communicated with patients to gather intake data and verify chart information.
- Prepared new charts, updated existing charts and managed records transfers between offices.
- Answered 20 average daily phone calls to schedule appointments and address patient inquiries.
- Managed incoming telephone calls, including taking messages and directing callers to personnel.
- Kept office spaces well-stocked with administrative and medical supplies.
- Transcribed physicians' notes and entered data into electronic chart management software.
- Managed medical practice administrative needs to provide patient satisfaction.
Accounts Payable Clerk
Schewel Furniture company
Lyncbburg, VA
05.2005 - 11.2018
- Reconciled monthly statements and transactions to keep records accurate and current.
- Problem-solved accounts payable questions on behalf of internal team members, management and vendors.
- Analyzed invoice and expense reports, identified variances and researched issues to correct problems and maintain financial compliance.
- Handled high-volume invoice processing with minimal supervision.
- Coded invoices and other records to maintain organized and accurate records.
- Prepared monthly and year-end closing statements, financial documents and invoices.
- Assessed data and information to check entries, calculations and billing codes for accuracy.
- Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
- Kept detailed records of accounts payable by creating reports and updating vendor balance sheets.
- Tracked income and expenses for business using accounting software.
- Handled all invoices and purchase orders by properly logging into system.
- Managed bookkeeping and accounting systems and completed data entry with accuracy and efficiency.
- Assisted with month-end and year-end closings to support accounting system accuracy.
- Verified, classified, computed, posted and recorded accounts payable data and reconciled daily totals to confirm proper accounting.
Education
Associate in Business Administration - Business Administration/ Accounting
National Business College
Lynchburg Va06.2005
Skills
- Clerical
- Organizational skills
- Medical records management
- Knowledge of medical terminology
- Medical software applications-Agility,Systoc,Cerner, QYk
- Patient relations
- Communication
- Planning
- Cotviti, Reveeler
Timeline
Data Entry Clerk
Change Healthcare Option
01.2024 - 04.2024
Admin Asst Remote/Membership Representative,HEDIS
BCforward
08.2022 - 04.2024
Medical Office Associate
Centra Health - Lynchburg, VA
01.2019 - 08.2022
Accounts Payable Clerk
Schewel Furniture company
05.2005 - 11.2018
Associate in Business Administration - Business Administration/ Accounting
National Business College
Similar Profiles
Romalynn FeraroRomalynn Feraro
Content Review Specialist at BCForwardContent Review Specialist at BCForward
Tiffanie AllenTiffanie Allen
Claims Processor at BCforwardClaims Processor at BCforward
Aaron IngleyAaron Ingley
Scrum Master/Program Manager at BcforwardScrum Master/Program Manager at Bcforward