Alfreda Lias
Chicago,IL
Summary
Support day-to-day program operations with expertise in records management and resource coordination. Skillfully meet diverse needs and address issues to maintain efficiency and program outreach. Demonstrated success in building long-lasting relationships.
Overview
15
15
years of professional experience
Work History
Flagger and Laborer
Walsh Construction
929 West Adam
01.2006 - 11.2018
- Controlled flow of traffic through construction areas and work zones on busy highways and interstates.
- Used flagging tools such as stop and slow paddle and red flag.
- Intimately familiar with flagging safety regulations and equipment as published by
Advocate
Chicago Public Schools,
5055 South State St
09.2003 - 12.2005
- Delivered friendly service and offered expert support in every interaction.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Assisted individuals in navigating processes and procedures to resolve issues, understand rights and express views.
- Assisted with applications and collected required paperwork to help individuals register for supportive services.
- Made referrals to appropriate services, following up to confirm patients received access to required care.
- Completed home-visits, reports, scanning, paperwork and documentation accurately and in timely manner.
- Kept up-to-date on case progress by frequently reviewing records and reporting findings to clients.
- Answered telephone and coordinated meetings and conferences.
Education
Bachelor's Degree - Sociology
Chicago State University
9501 South King Dr.Associate Degree - Social Work
Kennedy King College
6301 South Halsted St06.2005
Diploma - General Studies
Dusable High School
06.1997
Skills
- Work Area Oversight
- Construction
- Construction Crew Assistance
Timeline
Flagger and Laborer
Walsh Construction
01.2006 - 11.2018
Advocate
Chicago Public Schools,
09.2003 - 12.2005
Bachelor's Degree - Sociology
Chicago State University
Associate Degree - Social Work
Kennedy King College
Diploma - General Studies
Dusable High School