Alfredo Aceves
Las Vegas,NV
Summary
Experienced Sr. IT Systems Administrator with a passion for problem solving and a proven track record of supporting organizations in high-pressure environments. With over 10 years in the industry, I am highly skilled at managing IT operations, troubleshooting, and providing tech solutions for organizations at any level. Committed to delivering excellent service, solving problems efficiently, and contributing to the success of the organization.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Systems Administrator
The Las Vegas Raiders
03.2015 - 02.2025
- Held various positions from level 1 desktop support to manager of football IT during my 10+ years
- Part of moving our physical and network infrastructure to a new state and offices
- Managed over 100+ football employees at one point
- Proficient in all football technology for both business and the football side including video, catapult, meeting rooms, etc.
- Handle technology logistics for team travel
- Orchestrated integration and communication of software upgrades.
- Implemented internet and intranet applications on multiple platforms.
- Mentored employees and offered constructive feedback for performance improvement.
- Integrated and updated software products to boost system compatibility.
Data Center Technician
GoGrid
01.2014 - 04.2014
- Installed, configured, and maintained servers in a 24/7 support environment
- Provided network and hardware troubleshooting, including running cables and server registrations
- Supported sales and internal teams with inventory and troubleshooting issues
Technical Services Technician
HPM Networks
03.2012 - 03.2014
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Responsible for rolling out new equipment to the City of Oakland PD and FD
- Handled various customer accounts within the Silicon Valley
- Traveled to other cities for new projects
- Maintained data infrastructure and managed inventory for customer equipment
- Performed server, laptop, and desktop repairs, working with clients to meet SLAs
- Helped deploy new equipment and provide on-site support for customers
PC/LAN Analyst
Wells Fargo
01.2011 - 01.2012
- Mitigated risk by analyzing complex computer systems to assess vulnerabilities.
- Administered software licensing and purchasing for effective installation of network.
- Tested and evaluate software to improve performance and usability.
- Configured and deployed hardware and software, ensuring timely and accurate resolutions
- Maintained SharePoint site with up-to-date asset tracking
Education
Information Technology
City College of San Francisco
San Francisco, CAInformation Technology & Professional Development
Year Up
San Francisco05-2012
Skills
- Server Administration Expertise
- Cloud Infrastructure: Azure, Active Directory, Microsoft 365
- Customer Technical Support
- Network Infrastructure Management
- Comprehensive Project Oversight
- Vendor and Stakeholder Collaboration
- Infrastructure Support Management
- Technical Support Oversight
- User Administration
- Effective Team Engagement
- Software deployment
- Disaster recovery planning
- Troubleshooting and diagnosis
- Enterprise Software Solutions
- Third-Party Integration Expertise
- Proficient in Microsoft Office Suite
Certification
CompTIA A+, Network+
Languages
Spanish
Professional Working
Timeline
Sr. Systems Administrator
The Las Vegas Raiders
03.2015 - 02.2025
Data Center Technician
GoGrid
01.2014 - 04.2014
Technical Services Technician
HPM Networks
03.2012 - 03.2014
PC/LAN Analyst
Wells Fargo
01.2011 - 01.2012
Information Technology
City College of San Francisco
Information Technology & Professional Development
Year Up
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