Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Loss Mitigation Underwriter
Cascade Financial Services
06.2021 - Current
Income and expenses validation
Waterfall Calc
Create programs that the client is eligible for, to include Trials, Partial claims, forbearance, Modifications, Repayment plans.
Document creation at the end of trials
Managed a portfolio of delinquent loans, effectively prioritizing cases, such as foreclosure loans to maximize efficiency and impact on recovery efforts.
Streamlined the underwriting process, resulting in faster decision-making and timely loss mitigation resolutions.
Provided regular reporting on loss mitigation activities, highlighting key metrics and accomplishments to management teams.
Assisted in developing internal policies, procedures, guidelines related to Loss Mitigation Underwriting function adhering to regulatory requirements.
Successfully completed numerous loan modification requests resulting in borrowers'' ability to retain their homes.
Reviewed and analyzed complex borrower financial situations, determining appropriate workout options based on individual circumstances.
Maintained thorough documentation of all communications, decisions, and actions taken throughout the loss mitigation process.
Spearheaded process improvement initiatives within the Loss Mitigation department, resulting in increased efficiency and effectiveness of workflows.
Developed strong working relationships with cross-functional teams including collections, customer service representatives, asset managers.
Adaptable and proficient in learning new concepts quickly and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Paid attention to detail while completing assignments.
Worked effectively in fast-paced environments.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proven ability to develop and implement creative solutions to complex problems.
Demonstrated strong organizational and time management skills while managing multiple projects.
Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Skilled at working independently and collaboratively in a team environment.
Managed time efficiently in order to complete all tasks within deadlines.
Proved successful working within tight deadlines and a fast-paced environment.
Processor
Mr. Cooper Mortgage
01.2021 - 06.2021
Met production targets and tight deadlines by collaborating closely with team members.
Increased productivity by effectively managing workload and prioritizing tasks.
Consulted with outside vendors to identify and resolve loan closing issues.
Educated customers on loan services and regulations to confirm compliance.
Prepared file for final clear-to-close by branch management.
Calculated debt-to-income ratios to determine maximum loan amounts and avoid overextending applicants.
Confirmed applicants met lender requirements to repay loans by reviewing applications to determine eligibility.
Improved overall organizational efficiency by maintaining accurate electronic files of all mortgage-related documents within company databases.
Ensured compliance with federal lending regulations through meticulous attention to detail during the loan processing phase.
Collaborated with Loan Officers to provide timely, accurate service for clients throughout entire mortgage process.
Analyzed borrower credit reports and income statements to verify accuracy.
Reviewed and validated details of loan applications and closing documentation.
Upheld complete confidentiality of all submitted information according to release guidelines.
Maintained accurate records of loan processing activities and documents in CRM system.
Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
Assisted underwriters in approving loans by verifying financial information and ensuring accurate documentation.
Reduced loan application errors by implementing a thorough quality control process for all submitted applications.
Mitigated risk exposure for the organization through careful evaluation of applicant creditworthiness before proceeding with the loan process.
Communicated with originator and applicant concerning progress of loan file.
Readied Truth-in-Lending Disclosures for loan applicants, delivering important information about loan APR and repayment terms.
Contributed to business growth through diligent work on complex loan applications that resulted in successful closings.
Affirmed loan document accuracy to protect lenders from potential fraud.
Streamlined client communications by creating an organized system for tracking correspondence and followups.
Skilled at working independently and collaboratively in a team environment.
Worked effectively in fast-paced environments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Excellent communication skills, both verbal and written.
Loss Mitigation Underwriter
Ditech Financial/ShellPoint
09.2014 - 07.2020
Successfully completed numerous loan modification requests resulting in borrowers'' ability to retain their homes.
Reviewed and analyzed complex borrower financial situations, determining appropriate workout options based on individual circumstances.
Worked effectively in fast-paced environments.
Paid attention to detail while completing assignments.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Proved successful working within tight deadlines and a fast-paced environment.
Worked well in a team setting, providing support and guidance.
Skilled at working independently and collaboratively in a team environment.
Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
Education
Maricopa Community Colleges - Rio Salado Community College
Tempe, AZ
Skills
Mortgage Servicing
Escalation Resolution
Analytical Thinking
Financial and operational reporting
Underwriting guidelines
Financial Problem Assessments
Analytical research
Accounts receivable
Accomplishments
Collaborated with team of four in the development of Loss Mitigation Process, policy and procedure, and quality control.
Used Microsoft Excel to develop and complete timely payment of Loss Mitigation invoices within Accounts payable
Timeline
Loss Mitigation Underwriter
Cascade Financial Services
06.2021 - Current
Processor
Mr. Cooper Mortgage
01.2021 - 06.2021
Loss Mitigation Underwriter
Ditech Financial/ShellPoint
09.2014 - 07.2020
Maricopa Community Colleges - Rio Salado Community College
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