Alfredo Carino

Operation Manager

La Bella Mozzarella LLC

Kearny

01.2017 - Current

Managed inventory each morning to ensure timely product availability.
Rotated stock using FIFO method to maintain freshness of products.
Contacted customers on delivery days to confirm weekly orders via phone or text.
Prepared orders for next-day delivery to enhance service efficiency.
Organized delivery routes for drivers to optimize time management and customer satisfaction.
Resolved inventory shortages on delivery days to guarantee proper distribution.
Verified all deliveries against orders to ensure accuracy and timeliness.
Conducted regular checks on kitchen cleanliness and compliance with FDA standards.
Ensured adherence to safety protocols throughout all operational processes.
Monitored daily operations to ensure compliance with company standards, regulations, and customer service expectations.
Provided guidance and support to subordinate staff in order to maximize their individual potentials.
Scheduled maintenance activities for equipment and machinery on a regular basis.
Resolved conflicts among employees or customers efficiently while maintaining a positive working environment.
Directed the hiring process for new staff members including interviewing potential candidates and making final selection decisions.
Addressed customer concerns with suitable solutions.
Guided employees on understanding and meeting changing customer needs and expectations.
Tracked and replenished inventory to maintain par levels.
Enforced federal, state, local and company rules for safety and operations.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Forecasted customer demand to set prices or credit terms for goods or services.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.