Dynamic logistics professional with a proven track record at Interstate Warehousing Cold Storage, excelling in shipment coordination and customer service. Adept at problem-solving and fostering communication across teams, I enhanced operational efficiency and ensured compliance with industry regulations, significantly reducing delays and improving client satisfaction.
Overview
28
28
years of professional experience
Work History
Logistics Coordinator
Interstate Warehousing Cold Storage
05.2019 - Current
Tracked orders and notified customers of status or potential delays.
Trained new employees on logistics procedures, promoting a consistent approach across the team.
Collaborated with sales and customer service teams to address client concerns and expedite orders when necessary.
Ensured compliance with industry regulations, reducing the risk of fines or penalties.
Coordinated with suppliers to ensure timely delivery of goods, minimizing stockouts.
Adapted quickly to unexpected disruptions in the supply chain, developing contingency plans to minimize negative impacts on business operations.
Established an effective communication system between departments involved in logistics coordination ensuring seamless information flow.
Forklift Operator
Downlite
10.2018 - 05.2019
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Transported goods between warehouse locations according to shipment and storage needs.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Collaborated with team members to complete tasks quickly and increase overall productivity.
Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
Supervisor of Factory Operations
Terrazos Ponce
01.1998 - 10.2018
Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
Reduced machine downtime for increased productivity by conducting regular maintenance checks and addressing issues promptly.
Increased overall production efficiency by identifying bottlenecks in the production process and implementing targeted solutions.
Developed strong relationships with suppliers, negotiating favorable contracts to secure high-quality materials at competitive prices.
Education
Colegio CEDAS
Ponce, PR
Skills
Problem-solving
Decision-making
Logistics analysis
Customer service
Shipment coordination
Invoicing and shipping documentation
Warehousing processes
Punctual and dependable
Materials handling
Warehouse management
OSHA compliance
Communication
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved [Issue] which led to [Results].