Summary
Overview
Work History
Education
Skills
Timeline
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Alfredo Diaz dimas

Pagosa Springs ,CO

Summary

Dynamic Food Line Leader with a proven track record at Santys Taco Shop, excelling in inventory control and team collaboration. Enhanced customer satisfaction through effective problem-solving and innovative menu development. Skilled in food production management and committed to maintaining high standards of cleanliness and sanitation, ensuring a safe and efficient dining experience.

Overview

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2
Languages

Work History

Food Line Leader

Santys Taco Shop
  • Followed up on accidents, problems and guest complaints in food line area and within overall food and beverage department.
  • Reduced food waste through diligent oversight of inventory control and storage procedures.
  • Maintained service standards within food line operations and deployed coaching sessions and motivational recognitions.
  • Collaborated with management to develop strategies for continuous improvement in production processes.
  • Maintained high standards of cleanliness and sanitation to ensure a safe working environment for staff members.
  • Contributed to the development of new menu items, incorporating innovative ideas and industry trends.
  • Increased customer satisfaction by addressing concerns promptly and implementing solutions effectively.
  • Managed scheduling and delegation of tasks, maximizing productivity among team members.
  • Upheld rigorous standards for punctuality and professionalism, setting an example for fellow team members to follow.
  • Facilitated inventory audits regularly, enabling accurate forecasting for future ordering requirements.
  • Ensured consistent product presentation by enforcing adherence to established recipes and plating techniques.
  • Ensured compliance with all local health department regulations, maintaining an exemplary inspection record throughout tenure as Food Line Leader.
  • Implemented cost-saving initiatives through careful resource allocation and waste reduction efforts.
  • Led team meetings to discuss performance goals, share best practices, and address any challenges faced on the job.
  • Provided support during peak hours, maintaining efficient service levels without compromising food quality or safety standards.
  • Enhanced food quality by implementing strict monitoring processes and guidelines.

Cashier Team Lead

Alvarados Mexican Food
  • Communicated with customers and team members to solve problems.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Processed both cash and card purchases and returns.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Contributed to a positive work environment by proactively addressing conflicts among team members.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Increased customer loyalty and retention.
  • Assisted customers by answering questions and fulfilling requests.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Trained team members on cash register operation and cash handling.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
  • Restocked and organized merchandise in front lanes.

Education

12th Grade Diploma - 12th Grade Diploma

Escuela Primaria 10 De Mayo
La Herradura Villa De Ramos
05.2010

Skills

Inventory controls

Timeline

Food Line Leader

Santys Taco Shop

Cashier Team Lead

Alvarados Mexican Food

12th Grade Diploma - 12th Grade Diploma

Escuela Primaria 10 De Mayo

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