Alfredo Diaz dimas
Pagosa Springs ,CO
Summary
Dynamic Food Line Leader with a proven track record at Santys Taco Shop, excelling in inventory control and team collaboration. Enhanced customer satisfaction through effective problem-solving and innovative menu development. Skilled in food production management and committed to maintaining high standards of cleanliness and sanitation, ensuring a safe and efficient dining experience.
Overview
2
2
Languages
Work History
Food Line Leader
Santys Taco Shop
- Followed up on accidents, problems and guest complaints in food line area and within overall food and beverage department.
- Reduced food waste through diligent oversight of inventory control and storage procedures.
- Maintained service standards within food line operations and deployed coaching sessions and motivational recognitions.
- Collaborated with management to develop strategies for continuous improvement in production processes.
- Maintained high standards of cleanliness and sanitation to ensure a safe working environment for staff members.
- Contributed to the development of new menu items, incorporating innovative ideas and industry trends.
- Increased customer satisfaction by addressing concerns promptly and implementing solutions effectively.
- Managed scheduling and delegation of tasks, maximizing productivity among team members.
- Upheld rigorous standards for punctuality and professionalism, setting an example for fellow team members to follow.
- Facilitated inventory audits regularly, enabling accurate forecasting for future ordering requirements.
- Ensured consistent product presentation by enforcing adherence to established recipes and plating techniques.
- Ensured compliance with all local health department regulations, maintaining an exemplary inspection record throughout tenure as Food Line Leader.
- Implemented cost-saving initiatives through careful resource allocation and waste reduction efforts.
- Led team meetings to discuss performance goals, share best practices, and address any challenges faced on the job.
- Provided support during peak hours, maintaining efficient service levels without compromising food quality or safety standards.
- Enhanced food quality by implementing strict monitoring processes and guidelines.
Cashier Team Lead
Alvarados Mexican Food
- Communicated with customers and team members to solve problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Processed both cash and card purchases and returns.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Contributed to a positive work environment by proactively addressing conflicts among team members.
- Quickly and accurately counted drawers at start and end of each shift.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Increased customer loyalty and retention.
- Assisted customers by answering questions and fulfilling requests.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Trained team members on cash register operation and cash handling.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Developed strong relationships with repeat customers through friendly service interactions.
- Assisted with merchandising tasks as needed to maintain store appearance standards and promote product visibility.
- Restocked and organized merchandise in front lanes.
Education
12th Grade Diploma - 12th Grade Diploma
Escuela Primaria 10 De Mayo
La Herradura Villa De Ramos 05.2010
Skills
Inventory controls
Food plating and presentation
High-volume dining
Equipment Maintenance
Kitchen equipment operation and maintenance
Kitchen staff coordination
Food production management
Sanitizing understanding
Problem-Solving
Excellent Communication
Teamwork and Collaboration
Organization and Time Management
Flexible and Adaptable
Timeline
Food Line Leader
Santys Taco Shop
Cashier Team Lead
Alvarados Mexican Food
12th Grade Diploma - 12th Grade Diploma
Escuela Primaria 10 De Mayo