Alfredo Franquis Rivera
Chicago,IL
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
2
2
year of professional experience
Work History
Barista
Mandala Café
08.2022 - 03.2023
- Greeted and communicated with customers to take orders and offer recommendations based on taste preferences
- Prepared and served coffee, espresso drinks, and teas
- Maintained calm demeanor during high-volume periods
- Maintained clean and organized workspace, enabling coworkers to locate resources and product
- Memorized recipes for specialty coffee beverages
- Collected payments and provided accurate change
- Memorized official and off-menu coffee and tea preparations
- Received and accurately processed customer payments
- Described menu items to customers and suggested products based on stated preferences
- Repaired minor issues with equipment troubleshooting tasks
- Described menu items to customers and suggested appealing products
- Provided customers with product details
- Restocked product displays based on demand
- Utilized coffee maker and espresso machine
- Washed and cleaned coffee maker and espresso machine.
Barista
Varietale Coffee
03.2023
- Greeted and communicated with customers to take beverage orders and offer recommendations
- Prepared and served coffee, espresso drinks, and teas
- Maintained calm demeanor during high-volume periods and special events
- Collected payments and provided accurate change
- Memorized official and off-menu coffee and tea preparations
- Described menu items to customers and suggested products
- Described menu items to customers and suggested appealing products
- Provided customers with product details and preparation descriptions
- Utilized coffee maker and espresso machine to prepare coffee
- Washed and cleaned coffee maker and espresso machine to remove mineral and hard water deposits
- Restocked product displays based on demand and projected sales.
Skills
- Team work
- Customer service
- Product Displays
- Safe Food Handling Practices
- Espresso Machine Operation and Maintenance
- Cash Handling
- Payment Processing
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Barista
Varietale Coffee
03.2023
Barista
Mandala Café
08.2022 - 03.2023