
Bilingual and dedicated professional with strong customer service, warehouse, and freight scheduling experience. Skilled in computer programs such as STORIS, with a proven ability to learn quickly, manage responsibilities, and support both customers and team members in fast-paced environments.
• Responsible for receiving daily merchandise and scheduling all incoming freight to ensure timely arrival for customers.
• Used computer and phone skills every day for scheduling, entering merchandise, and communicating with customers.
• Ensured accuracy and attention to detail, as one number could affect the entire process.
• Managed several associates while overseeing daily warehouse operations.
• Assisted customers daily, addressing their needs, and helping with loading materials.
• Operated heavy equipment as part of daily duties.
Customer service 1:1: Over 4 years of experience providing customer support both in person and over the phone, assisting with their needs, and helping them find the best options
Computer skills: nearly two years of experience using STORIS to enter and receive merchandise daily while working as a receiving manager at Sprintz Furniture
Scheduling management with freight: responsible for scheduling incoming freight, receiving ordered merchandise, and coordinating trucks efficiently to avoid backups
Warehouse experience: over six years in warehouse environments working with construction materials, appliances, and more, including supervising and managing associates
Fast learner: comfortable learning new skills quickly, and adapting to different tasks and work areas