Driven individual with passion for healthcare and 44 years as a medical professional. Highly organized with exceptional customer service skills.
Overview
45
45
years of professional experience
Work History
Emergency Medical Technician
Wellstar West GA Medical Center ER
01.1986 - Current
Improved patient satisfaction by providing compassionate and attentive care during high-stress situations.
Assisted healthcare providers in delivering life-saving procedures, contributing to positive patient outcomes.
Reduced wait times for diagnostic imaging by efficiently transporting patients to radiology appointments within the hospital
Recognized potential escalations among distressed patients or family members, effectively utilizing de-escalation techniques to maintain a calm and safe environment.
Ensured optimal patient comfort by assisting with personal hygiene tasks, mobility support, and wound care.
Maintained a safe and clean environment through diligent adherence to infection control protocols and standards.
Enhanced patient care by efficiently managing emergency room workflow and prioritizing tasks.
Safely transported patients by wheelchair, stretcher, or bed to other units.
Measured and fit crutches and canes, instructing patients on proper use of support devices.
Assisted with resuscitation, CPR, and emergency airway procedures.
Endoscopy Technician
Emory Southern Surgery Center
01.1996 - Current
Advanced skillset through participation in specialized trainings on various types of endoscopic equipment, broadening capabilities as a technician.
Set up endoscopy suites with equipment and supplies needed for procedures.
Collaborated with physicians and nurses to develop individualized patient care plans focused on maximizing comfort and minimizing anxiety levels.
Improved patient comfort during endoscopic procedures by providing attentive care and maintaining a calming environment.
Assisted in the collection of diagnostic specimens during endoscopic procedures, ensuring proper labeling and handling for accurate laboratory analysis.
Assisted physicians and nursing staff with various tasks and responsibilities during procedures.
Handled inventory and preparation for upcoming procedures by ordering supplies and ensuring rooms were stocked and set-up for patients.
Efficiently set-up and tore down procedure rooms in preparation for upcoming procedures.
Ensured timely completion of endoscopic procedures by effectively assisting physicians with scope insertions, biopsies, and polypectomies.
Supported physicians and nursing staff during procedures.
Streamlined workflow within the endoscopy unit by effectively coordinating room schedules and ensuring prompt turnaround times between procedures.
Ambulated and assisted patients before and after procedures.
Kept detailed track of inventory levels and placed orders for new supplies.
Elevated overall patient satisfaction scores by consistently delivering exceptional customer service in a high-stress environment.
Maintained all safety protocols and processes when cleaning, disinfecting and sterilizing endoscopes and related equipment.
Medical Transporter
West GA Medical Center
01.1980 - 01.1986
Maintained a clean and organized work environment, ensuring all equipment was properly sanitized after each use.
Demonstrated strong attention to detail while documenting transportation activities in accordance with facility policies and procedures.
Ensured timely medical appointments for patients by maintaining strict adherence to schedules and routes.
Streamlined internal processes by actively participating in quality improvement initiatives related to medical transportation services.
Education
High School Diploma -
Lagrange High School
La Grange, GA
05.1978
Skills
Basic Life Support
Vital signs monitoring
Orthopedic Splinting
Infection control standards
Sterilization techniques
Timeline
Endoscopy Technician
Emory Southern Surgery Center
01.1996 - Current
Emergency Medical Technician
Wellstar West GA Medical Center ER
01.1986 - Current
Medical Transporter
West GA Medical Center
01.1980 - 01.1986
High School Diploma -
Lagrange High School
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