Alfredo Gutierrez
Long Beach,CA
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
9
9
years of professional experience
Work History
Barista
Starbucks
04.2015 - Current
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Administration Specialist
Best Buy
03.2021 - 09.2023
- Improved office communication by organizing regular meetings, implementing clear guidelines, and providing timely updates on tasks.
- Enhanced team productivity with thorough training sessions for new employees, resulting in seamless integration into the workforce.
- Increased customer satisfaction through prompt responses to inquiries, consistent follow-ups, and excellent problem-solving skills.
- Maintained high levels of confidentiality by safeguarding sensitive information, both physical and digital records.
Education
Roosevelt High School
Los Angeles, CAGED -
University of California, Santa Barbara
Santa Barbara, CAGED -
East Los Angeles College
Monterey Park, CASkills
- POS Systems
- New Hire Training
- Team Player
- Exceptional Customer Service
- Team Leadership
- Adaptability
- Stress management
- Organizational skills
- Hospitality and Professionalism
- Event Coordination
- Metrics Tracking
- Order Processing
Accomplishments
I received a certificate of recognition from Best Buy DDC.
Affiliations
- Singing
- Dancing
- Playing the violin
- Reading books
Languages
English
Spanish
Software
Microsoft word
Power point
References
References available upon request.
Timeline
Administration Specialist
Best Buy
03.2021 - 09.2023
Barista
Starbucks
04.2015 - Current
Roosevelt High School
GED -
University of California, Santa Barbara
GED -
East Los Angeles College