Proactive customer service professional with experience in resolving issues and enhancing satisfaction. Skilled in team collaboration and relationship building, consistently delivering high-quality support to diverse clientele.
Overview
2
2
years of professional experience
Work History
Sports Medicine Trainer
Hammond-Henry Hospital
Geneseo, Illinois
05.2026 - Current
Educated athletes on injury prevention and rehabilitation techniques to enhance recovery and performance.
Collaborated with team to promote athlete wellness and safety initiatives.
Monitored environmental conditions during outdoor activities to maintain athlete safety. to ensure athlete safety during outdoor activities.
Windows and Power Washing
Waterwerks
Geneseo, Illinois
03.2025 - 08.2025
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Executed daily tasks effectively accurately and efficiently.
Lifeguard
Geneseo Community Center
Geneseo, Illinois
05.2024 - 05.2025
Provided immediate assistance in emergencies and administered first aid.
Monitored pool activities to ensure safety and compliance with regulations.
Enforced pool rules to promote safe swimming practices among patrons.
Attended regular training sessions to enhance lifesaving skills and knowledge.
Collaborated with team members to maintain a clean and safe environment.