ALFREDO LEMUS
Highland,CA
Summary
Seasoned Operations Manager and talented leader with 10+ years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
11
11
years of professional experience
Work History
Operations Manager
GXO Logistics
07.2022 - Current
- Responsible for managing all labor and work volumes in all areas and departments
- Responsible for the accounts P &L
- Responsible for meeting UPH goals based on workflow and staff
- Shifting labor to secure picking/ load completion and maintain SLA integrity for the customer
- Responsible for planning and overseeing the Kitting/ VAS department
- Responsible for making sure all warehouse teammates are in compliance with the AP/ Safety policies and procedures
- Continuously looking for ways to improve and make processes more effective, efficient, and reducing labor cost
- Optimized picking efficiency and increased picking productivity by 35% while reducing labor by 40%
- Increased inventory accuracy from 91.5% to 99.3% over the first 6 months and has been maintained over the last year
- Support other accounts and sites with WMX issues.
Senior Operations Manager
Boardriders
06.2021 - 06.2022
- Responsible for managing all labor and work volumes in all areas and departments within the DC for both shifts
- Responsible for overseeing and working with our 3 staffing agencies
- Responsible for successful order allocation in picking department, ensuring all demand replenishments are completed to ensure load times are met and SLA is met
- Coordinated with routing team and operations to improve on time shipping by 18%
- Implemented new staging and shipping process thus increasing our capacity and allowing us to exceed our monthly revenue target for 8 consecutive months and setting a new record of $54.2M shipped in a month
- Collaborated with team and implemented quality audit stations thus reducing chargebacks by 35%.
Operations Manager
Ascena Retail Group
10.2017 - 05.2021
- Responsible for managing all labor and work volumes in all areas and departments within the DC for both AM and PM shifts
- Responsible for successful order fulfilment in unit pick department, ensuring load and wave release in order to meet SLA on retail and wholesale orders
- Tracking productivity utilizing Manhattan Associates’ LM software
- Validate SOPs and PWMs are followed consistently by performing behavior observations and monitoring LM performance
- Responsible for training and corresponding documentation creation including SOP’s, Work Instructions
- Also contributing in all areas pertaining to system enhancements/testing of inbound receipts, put away, Value added / Allocation strategy
- Optimized picking efficiency and increased picking productivity by creating optimizing allocation strategy thus increasing productivity by 30%
- Collaborated with team to create picking area for break pack cases thus eliminating go backs thus helping increase storage capacity in put way racks.
Inventory Manager
Hanesbrands Inc
04.2016 - 10.2017
- Responsible for Monitoring, Maintaining and controlling all Inventory in 4 DC’s
- Responsible for over $250M worth of inventory
- Reconciliation of inventory for multiple plants across Hanes network
- Monitor and manage all SAP transactions and insure there are no discrepancies
- Monitor, document, and report inventory discrepancies
- Monitor loss/ gain at dollar value for all transactions and report any big discrepancies
- Responsible for managing and correcting all IDOC errors in SAP to ensure Inventories stay in sync with WM
- Reconcile Inventory between SAP and WM and report any large gains or losses at style level to senior management
- Responsible for identifying slow moving or obsolete inventory and selling off to closeout accounts or Goodwill.
Operations Manager
Under Armour
06.2012 - 04.2016
- Responsible for managing labor and work volume to insure we are sustaining a high efficiency and utilization
- Assist in managing inventories in the 16,000 plus active pick locations to achieve high service levels and minimal shortages
- Responsible for planning and managing the VAS projects
- Responsible for making sure all warehouse teammates are in compliance with the AP/ Safety policies and procedures
- Continuously looking for ways to improve and make processes more effective, efficient, and cutting cost (CPU)
- Assisting other departments within the DH as needed on daily basis to secure building goal.
Education
Associate of Arts - Business Administration And Management
University of Phoenix
Tempe, AZ10.2014
Skills
- Warehouse / Distribution Operations
- Team-building
- Staff Development
- Policies & Procedures Manuals
- Report & Document Preparation
- Spreadsheet & Database Creation
- Proficient in WMS Manhattan & SAP
- Customer Service
- Bilingual
- Continuous Improvement
- Achieving Company Objectives
- Inventory Management
- Expense Reduction
- Kitting/VAS
Timeline
Operations Manager
GXO Logistics
07.2022 - Current
Senior Operations Manager
Boardriders
06.2021 - 06.2022
Operations Manager
Ascena Retail Group
10.2017 - 05.2021
Inventory Manager
Hanesbrands Inc
04.2016 - 10.2017
Operations Manager
Under Armour
06.2012 - 04.2016
Associate of Arts - Business Administration And Management
University of Phoenix