Alfredo Martinez

Hard working individual seeking employment opportunity in SAP Security and/or SAP GRC support. Over 9 years' experience in both and willing to learn other opportunities. SAP GRC Administrator Description: Support multiple SAP GRC systems for multiple federal contracts. Over 10 years of SAP Security/GRC support. Consisted of running traces, building SAP Security roles, maintaining SU24 and creating end users. Created training and test ids in mass and performed day to day Security support. 7 years SAP GRC support. Experience in Firefighter, SOD and User Access Requests support. Worked with application security teams in analyzing, researching and development for Federal Government programs with Accenture. Worked with diverse technology and systems with experience in managing the delivery and operations of government Enterprise Business Systems (EBS), including SAP, BW/EDW, JDR, AMPS, Remedy and Service Now. Over 5 years of experience supporting identity and access management operations. Experienced in SAP High Performance Analytic Appliance (HANA), SAP Business Object/Business Warehouse, Manugistics, and SAP Electronic Data Warehouse to administer the SAP GRC process. Participated in Government and SAP GRC audit activities. Experienced in troubleshooting and supporting EBS Portal Access support, using client request and work tracking systems to process customer requests. Monitor Application Security phone lines and email to facilitate customer request assistance, troubleshoot of account issues and identify solutions and execute development Analyzed and triaged customer problem tickets in ITSM Remedy System, System Authorization Access Requests (SAAR), and associated EBS Workbench Defect/Enhancements (EBSWB), and Production Operations work based on the priority set by government. Assist with documenting Lessons Learned and Job Aids SAP Security Administrator Performed SAP support, administration and regular maintenance for SAP accounts/users, coordinating access provisioning and Maintains Job Role update database to ensure the AMPS roles and SAP roles are identical. Identified business requirement for changes prior to updating SAP environments. Managed SAP roles changes based on requirements and updates. Coordinated work with client logistic partners to modify, update, and alter EBS/SAP roles to meet mission requirements. Utilized SAP and other technologies as needed including Enterprise Resource Planning, SAP High Performance Analytic Appliance (HANA), SAP Business Object/Business Warehouse, Manugistics, and SAP Electronic Data Warehouse to administer the Access Management process Participated in Government and SAP audit activities Troubleshooted errors with authorizations and roles during testing and build of roles. Performed impact analysis and recommended course of action. Reviewed and provided input on fixes, enhancements and other changes, including contributing to Work Breakdown Structures (WBS), and schedules. Analyzed and triaged customer problem tickets in ITSM Remedy System and classified appropriately as service restoration (break/fix) or service request. Assist with documenting Lessons Learned and Job Aids