Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
CustomerServiceRepresentative

Alfredo Molina

On-Site Support Supervisor
Chicago,Illinois

Summary

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Overview

7
7
years of professional experience
2
2
years of post-secondary education
2
2
Certificates
2
2
Language

Work History

On-Site Support Supervisor

Thermo Fisher Scientific
Chicago, United States
11.2021 - Current
  • Part of a team of 7 to help support and lead Thermofisher's Covid-19 testing program for CPS.
  • Supervised and directed 500+ Testing Administrators in the completion of field activities and ensuring polices were followed.
  • Trained new team members on site policies and procedures.
  • Provided onsite training to help develop employee skills.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Helped with communication between management and personnel to facilitate smooth project completion.
  • Monitored supply chain and managed logistics functions for company.
  • Tracked company equipment, tools and technology to manage inventory and testing.

Clinical Field Supervisor

Ageless Eyecare
Chicago, IL
08.2019 - 10.2021
  • Part of for-profit organization that helps provide free eye exams for Chicago Public Schools, Suburban schools, and nursing homes.
  • In charge of verifying location, transporting and setting up optometry equipment, organizing and structuring flow of patients, and served as liaison for our contact at locations.
  • Serve as one of various team leads in charging and setting up and spearheaded day-to-day flow of mobile eye clinic.
  • Led projects and analyzed data to identify opportunities for improvement

Accenture and CCC Internship

Accenture
Chicago, IL
07.2021 - 08.2021
  • Helped devised workaround solutions for community-related issues, resulting in raising funding and building support for stronger community and local law enforcement engagement.
  • Established strong community relationships to help develop additional leads and referrals.
  • Completed research, compiled data, updated spreadsheets and produced timely reports.

Team Lead

Hope's Corporation
Chicago, IL
06.2015 - 06.2019
  • Job duties included but are not limited to: balancing POS system, cash flow & data analysis.
  • Monitored daily and weekly key performance indicators to maintain on-track status.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Anticipated customer needs and provided them with personalized high-quality service while upholding brand standards and values to ensure customer satisfaction.

Education

Associate Degree in Nursing - Nursing

Malcolm X
Chicago, IL
01.2022 - Current

Associate of Arts - Criminal Justice

Richard J. Daley
Chicago, IL
08.2015 - 05.2017

Skills

Conflict resolution

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Certification

CNA Certified as of 10/2021 

Interests

  • Loving biking and spending time with my husky and family and friends!

Timeline

Associate Degree in Nursing - Nursing

Malcolm X
01.2022 - Current

On-Site Support Supervisor

Thermo Fisher Scientific
11.2021 - Current

Accenture and CCC Internship

Accenture
07.2021 - 08.2021

Clinical Field Supervisor

Ageless Eyecare
08.2019 - 10.2021

Associate of Arts - Criminal Justice

Richard J. Daley
08.2015 - 05.2017

Team Lead

Hope's Corporation
06.2015 - 06.2019
Alfredo Molina On-Site Support Supervisor