Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alfredo Morales

Tracy,California

Summary

Adaptable and reliable, with knack for time management and attention to detail. Understanding of grocery store layouts and adept with smartphone technology, ensuring efficient and accurate shopping. Committed to providing top-notch service and contributing to customer satisfaction. Offering strong organizational abilities and positive attitude, eager to learn and grow in this role. Brings understanding of grocery selection and navigation, coupled with ability to manage multiple tasks efficiently. Ready to use and develop skills in customer service and technology in role. Developed strong organizational and multitasking skills in fast-paced environment. Excel at managing time efficiently and providing excellent customer service. Looking to transition into new field, leveraging these transferrable skills to contribute effectively in different professional setting.

Overview

14
14
years of professional experience

Work History

Instacart Shopper

Shopper And Delevery
03.2020 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Loaded and unloaded orders at customer's homes or locations.
  • Utilized the Instacart app proficiently for order tracking, updates, and communication with customers.

Bartender

Jorge Tapatio Restaurant
10.2023 - 11.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.

Supervisor and Server

Black Bear Diner
09.2018 - 03.2020
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Server

Stacks Restaurant
02.2014 - 11.2019
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

Hola Mexican Restaurant
03.2011 - 10.2015
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Education

GED -

Valle De Mexico
Mexico
07.2009

Skills

  • Mobile app proficiency
  • Reading comprehension
  • Strong work ethic
  • Product picking
  • Efficient shopping
  • Quick learner
  • Route planning
  • Food safety awareness
  • Vehicle upkeep
  • Store relations
  • Customer service

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Bartender

Jorge Tapatio Restaurant
10.2023 - 11.2024

Instacart Shopper

Shopper And Delevery
03.2020 - Current

Supervisor and Server

Black Bear Diner
09.2018 - 03.2020

Server

Stacks Restaurant
02.2014 - 11.2019

Server

Hola Mexican Restaurant
03.2011 - 10.2015

GED -

Valle De Mexico
Alfredo Morales