Alfredo OLAVARRIA
Coral Springs,FL
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Over 10 years of expertise in customer relations, negotiation, and leadership. Proven ability to establish and maintain strong relationships.
Overview
16
16
years of professional experience
Work History
Technician Pool
Eco Pool Solutions
Coral Springs, FL
10.2023 - Current
- Managed the cleaning and maintenance of 90 pools on a weekly basis
- Received training to acquire new clients.
- Operated specialized diagnostic tools used to identify system faults.
- Managed quality control and maintained high level of customer satisfaction.
Head Chef
Olenka Peruvian Bistro
Boca Raton, FL
10.2022 - 09.2023
- Managed a team of 6 line cooks.
- Prepared mother bases for a variety of dishes.
- Managed daily inventory for all areas.
- Managed the cooking process to maintain high-quality standards.
- Ordered food supplies from vendors to maintain adequate stock levels.
- Resolved conflicts between kitchen staff members in a professional manner.
- Ensured compliance with health department regulations regarding hygiene and sanitation practices.
- Regularly interacted with guests to obtain feedback on product quality and service levels.
Line Cook
Embarcadero 41 Florida
Sunrise, FL
06.2022 - 09.2022
- Managed the preparation of various cold dishes including ceviches, tiraditos, and other cold line items served in the restaurant.
- Managed daily inventory for area, communicating with chef to request necessary products.
- Inspected equipment for cleanliness prior to use every shift.
Sales Manager
Procesadora Catalina SAC (Naturale)
Lima, Lima - Peru
10.2013 - 01.2021
- Implemented strategies to drive goal fulfillment for our strategic partner. Directed and supervised a sales team of 30 individuals across 3 distributorships in Lima's central-south zone.
- Collaborated directly with stores, area managers, and B2B partners to execute Trade implementations for modern channels. Proactively managed forecast requirements.
- Maintained a diligent approach in measuring KPIs through consistent result tracking.
- Successfully built and managed relationships with a variety of clients in the Horeca channel, consistently surpassing proposed objectives for a portfolio of 16 SKUs.
- Implemented successful sales campaign to capture cruiser market.
- Formed strategic collaborations with key corporate players and influential market entities.
- Identified and developed new markets for products or services.
- Developed and implemented sales strategies to increase market share.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Trained, coached, and mentored junior sales personnel to ensure success in their roles.
SENIOR PURCHASER
LUCKY SAC
Lima, Lima - Peru
07.2012 - 09.2013
- Developed strategic purchasing strategies for company's top clients, driving significant growth in revenue
- Demonstrated expertise in designing and managing a 1-year fixed price list, partnering with approved suppliers
- Developed comprehensive purchasing processes and procedures manual for 2 major accounts.
- Assisted in budget preparation, management, and supervision for the commercial area
- Achieved targets for efficiency, speed, and compliance KPIs
- Enhanced supplier homologation process
- Enhanced internal customer relationships through proactive communication and collaboration
- Enhanced purchasing efficiency.
- Established supplier relationships to ensure timely delivery of goods and services.
- Coordinated with internal departments to determine required materials or services needed for projects.
- Identified potential sources of supply through research of industry publications, trade shows, internet searches.
SENIOR PRODUCER
Panal BTL
06.2011 - 06.2012
- Implemented effective event planning strategies to ensure smooth operations
- Managed supplier negotiation and follow-up process effectively
- Managed event budgets based on event type and size.
- Coordinated with clients throughout event planning process
- Expanded client base through prospecting and networking.
- Negotiated contracts with vendors, suppliers and other external stakeholders.
- Assigned tasks to staff members according to their strengths and capabilities.
HEAD OF OPERATIONS
Sec Group Service
Lima, Lima - Peru
02.2010 - 05.2011
- Led the transformation of service delivery, prioritizing personalized and top-notch customer experience.
- Provided comprehensive service support throughout the entire event lifecycle.
- Implemented a second filter in the hiring process for new employees, prioritizing aptitudes and values that enhance service delivery.
- Developed and managed a specialized team for exclusive events.
- Achieved increased levels of customer satisfaction by redefining the employee profile.
- Analyzed customer feedback to identify opportunities for process optimization.
LOGISTICS MANAGER
Vips Group Service
Lima, Lima - Peru
01.2009 - 01.2010
- Oversaw asset management responsibilities.
- Managed budgets for supply procurement across different sections.
- Effectively coordinated with different teams and units to fulfill unique demands, exceeding internal client expectations.
- Created the company's Kardex.
- Managed the company's asset inventory by tracking inputs and outputs of all stock items.
- Implemented cost-saving measures such as route optimization for shipments.
Education
HIGHER UNIVERSITY PROGRAM IN MARKETING AND SALES MANAGEMENT -
EAE Business School
01.2018
HIGHER UNIVERSITY PROGRAM IN MARKETING AND SALES MANAGEMENT -
University of Barcelona
01.2018
SALES TECHNIQUES - Selling Skills And Sales Operations
Peruvian Institute of Marketing (IPM)
Lima - Peru01.2016
CHEF 1st Level - Gastronomy
School of Gastronomic Art EAG
Buenos Aires - Argentina12-2004
Skills
- Cost Control
- Quality Control
- Customer Service
- Relationship Building
- Key account development
- Sales Tracking
- Goal Setting
- Bilingual in Spanish / English
- Sales process
Timeline
Technician Pool
Eco Pool Solutions
10.2023 - Current
Head Chef
Olenka Peruvian Bistro
10.2022 - 09.2023
Line Cook
Embarcadero 41 Florida
06.2022 - 09.2022
Sales Manager
Procesadora Catalina SAC (Naturale)
10.2013 - 01.2021
SENIOR PURCHASER
LUCKY SAC
07.2012 - 09.2013
SENIOR PRODUCER
Panal BTL
06.2011 - 06.2012
HEAD OF OPERATIONS
Sec Group Service
02.2010 - 05.2011
LOGISTICS MANAGER
Vips Group Service
01.2009 - 01.2010
HIGHER UNIVERSITY PROGRAM IN MARKETING AND SALES MANAGEMENT -
EAE Business School
HIGHER UNIVERSITY PROGRAM IN MARKETING AND SALES MANAGEMENT -
University of Barcelona
SALES TECHNIQUES - Selling Skills And Sales Operations
Peruvian Institute of Marketing (IPM)
CHEF 1st Level - Gastronomy
School of Gastronomic Art EAG
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