Alfredo Orozco Tessitore
Des Moines,IA
Summary
Motivated and adaptable business professional with hands-on experience in retail management, client relations, and operations. Proven track record of success as a management intern at Casey’s General Store, supporting both store-level and district-level initiatives, including sales analysis, team leadership, and operational audits. As a Route Manager at Dealer Specialties, I effectively managed multiple dealership accounts, strengthened client partnerships, and provided digital marketing solutions to enhance customer engagement. Bilingual in Spanish, with working knowledge of Portuguese and Italian, and skilled in communication, time management, and data-driven decision-making. Ready to bring a strong work ethic and a customer-first mindset to a dynamic business role.
Overview
3
3
years of professional experience
Work History
Retail Management Internship
Caseys General Stores Inc
Waukee, IA
05.2024 - Current
- Managed scheduling, assigned responsibilities to team members, and resolved operational issues, all while gaining experience in team leadership and personnel management.
- Conducted operational audits across multiple store locations, identifying opportunities to reduce waste and improve compliance with company standards.
- Analyzed sales data and inventory reports to support district-level decision-making, contributing to revenue growth and margin improvement strategies.
- Supported the district manager in overseeing store operations, gaining hands-on experience with staffing, merchandising, and performance evaluations.
Route Manager
Dealer Specialties
Des Moines, IA
01.2022 - 05.2024
- Managed and maintained strong relationships with multiple dealership accounts, serving as a trusted liaison between clients and company operations to ensure satisfaction and retention.
- Delivered tailored on-site services, including high-quality vehicle photography and data accuracy, aligning with each dealership’s online branding and marketing needs.
- Analyzed client website engagement and advised on visual strategies to boost consumer interaction and lead generation.
- Proactively identified and addressed client concerns, providing timely solutions and personalized service to support long-term partnerships, and drive customer loyalty.
Education
BBA - Business Management
Iowa State University
Ames, IA05-2025
Skills
- Multilingual communication
Fluent in Spanish, with a working knowledge of Portuguese and Italian; skilled in bridging language and cultural gaps to enhance team collaboration, customer experience, and client relations
- Technical proficiency
Skilled in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and POS systems
- Conflict resolution
Proven skill in diffusing tense situations, or resolving disputes with tact and professionalism
- Emotional intelligence
Ability to read a room, handle interpersonal dynamics, and lead with empathy
- Time management and prioritization
Proven ability to manage multiple responsibilities across store operations and district-level projects, effectively prioritizing tasks to meet deadlines, support team goals, and maintain high performance under pressure
Timeline
Retail Management Internship
Caseys General Stores Inc
05.2024 - Current
Route Manager
Dealer Specialties
01.2022 - 05.2024
BBA - Business Management
Iowa State University
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