Alfredo Ortega Paniagua
Las Vegas,NV
Summary
With a proven track record at MGM, I excel in ensuring guest safety and satisfaction, highlighted by my adeptness in first aid and customer service. My leadership and problem-solving skills, combined with lifeguard certification, have significantly contributed to maintaining a secure and welcoming environment. I thrive in fast-paced settings, consistently prioritizing patrons' well-being and experience.
Overview
1
1
year of professional experience
Work History
Lifeguard
Mgm
05.2024 - Current
- Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Cashier at Pollo Loco
Pollo Loco
11.2023 - 05.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Worked flexible schedule and extra shifts to meet business needs.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Answered questions about store policies and addressed customer concerns.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
Chaparral High School
Las Vegas, NVSkills
- Strong communicator
- Lifeguard certification
- Effective problem-solver
- Leadership Qualities
- First Aid
- Patience and Empathy
- Team Collaboration
- CPR and AED Training
- CPR Certified
- Multitasking
- Teamwork and Collaboration
- Customer Service
- Attention to Detail
Timeline
Lifeguard
Mgm
05.2024 - Current
Cashier at Pollo Loco
Pollo Loco
11.2023 - 05.2024
Chaparral High School