Alfredo Pecina
Mableton,USA
Summary
Detail-oriented and self-motivated individual with exceptional problem-solving skills. Experienced in handling high-volume customer-based situations, resolving issues, and delivering positive outcomes. Adaptable to diverse work environments, quick to learn and proficient in a wide range of job duties. Dependable, flexible, and goal-oriented professional authorized to work in the US for any employer.
Overview
11
11
years of professional experience
Work History
Warehouse Associate/Trainer
Iron Mountain
05.2022 - Current
- Efficiently pulled and prepared customer orders for shipment, ensuring accuracy and timeliness
- Communicated effectively with supervisors regarding any issues or concerns related to order accuracy or stock availability
- Demonstrated strong problem-solving skills by resolving order discrepancies promptly and efficiently
- Trained new employees on proper order pulling techniques resulting in improved overall team performance
- Participated in regular team meetings to discuss challenges, share best practices, and improve overall warehouse operations
- Coached employees one-on-one to address specific skill gaps or performance issues identified during the training process
- Collaborated with cross-functional teams (e.g., HR, Sales) to identify specific departmental needs for targeted skills development
Roof Specialist
King Roof Renovations
03.2020 - 05.2022
- Assisted my clients throughout the whole process of their new roof and/or other renovations to their home or business.
- Constant communication with client and insurance to assure all progress ran smooth and on time
- Processed insurance claim or out of pocket payment plan
- Scheduled adjuster appointment
- Scheduled and estimated material cost/delivery
- On-site for project day to assure my client top quality work and support
Kitchen Supervisor
Chick-fil-A
10.2018 - 04.2019
- Responsible for all kitchen staff and their training
- Machinery maintenance training and proper use of equipment
- Overlooked daily food preparation and timely goals to assure quality and quantity
- Inventory management
- Food waste/cost control
- Scheduling
Recruiting Specialist
EDS SERVICE SOLUTIONS LLC
06.2016 - 04.2018
- Recruit and staff clients needs promptly and efficiently
- Schedule interviews and reviewing resumes/applications
- Create/Posting Ads online as well as printing out flyers to pass out locally. Grassroots recruiting
- Handling schedules and payroll for new accounts
- Assist new account managers with their staff daily duties/tasks
- Handling all inbound calls from ads and referrals
- Scheduling and reviewing potential candidates for outbound calls
Assistant Project Manager
Hardimon Contracting
08.2014 - 01.2015
- Responsible for on-site laborers
- Filing and receiving proper paperwork to county inspectors and county development dept
- Material ordering and cost control
- Scheduling multiple work crews and dates accordingly to assure smooth work environments
- Constant communication with company owner and providing end of day reports
- Building new business relationships with potential customers/clients to gross expansion
Education
Pre-Physical Therapy
Georgia Highlands College
Marietta, GA07.2025
High School Diploma - undefined
Campbell High School Smyrna
Smyrna, GA05.2008
Skills
- Problem solving
- Bilingual customer support
- Attention to detail
- Complain resolution
- Organizational skills
- Active listening
- Building customer relationship
Languages
Spanish - Fluent
Timeline
Warehouse Associate/Trainer
Iron Mountain
05.2022 - Current
Roof Specialist
King Roof Renovations
03.2020 - 05.2022
Kitchen Supervisor
Chick-fil-A
10.2018 - 04.2019
Recruiting Specialist
EDS SERVICE SOLUTIONS LLC
06.2016 - 04.2018
Assistant Project Manager
Hardimon Contracting
08.2014 - 01.2015
Pre-Physical Therapy
Georgia Highlands College
High School Diploma - undefined
Campbell High School Smyrna
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