Alfredo Perez
Houston,TX
Summary
Dynamic and results-driven professional with a proven track record at Raising Cane's Restaurants and STARBUCKS COFFEE COMPANY, excelling in team engagement and analytical problem solving. Adept at enhancing performance through tailored training strategies and effective project management, ensuring high-quality service and customer satisfaction. Experienced in CAD applications and committed to fostering a collaborative work environment.
Overview
3
3
years of professional experience
Work History
Barista Trainer
STARBUCKS COFFEE COMPANY
Pearland, TX
10.2023 - Current
- Provided individualized instruction to match personal strengths, background and learning style of each employee.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Ensured compliance with health and safety regulations, including proper food handling and cleanliness standards.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Maintained high levels of customer satisfaction by efficiently handling drink orders and inquiries.
- Evaluated employee progress throughout the course of their training program.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
Crew Member Trainer
Raising Cane's Restaurants
Pearland, TX
03.2022 - 09.2023
- Coached crew members in problem solving skills when faced with challenging customer interactions.
- Planned and delegated group and individual work assignments to trainees.
- Developed and implemented strategies to enhance team performance, improve processes and boost results.
- Monitored, evaluated and recorded training activities or program effectiveness.
Education
High School Diploma -
South Early College High School
Houston, TX06-2024
Associate of Arts - Multidisciplinary Art
Houston Community College
Houston, TX06-2024
Bachelor of Science - Mechanical Engineering
University of Houston
Houston, TX06-2028
Skills
- Experienced with CAD applications
- Effective team engagement
- Equipment maintenance
- Proficient in mechanical design
- Project management
- Customer service
- Analytical problem solving
Projects
- Cost Estimation/Innovation Project: Used critical-thinking and problem solving skills to measure, cost estimate, and innovate a lacking study/convention room at a university. Designed a "State-of-the art removable soundproof barrier" featuring "Semi-automatic assembly/disassembly" powered through hydraulics.
- CAD Additive Manufacturing: Designed and 3d printed a Wind Tunnel for Aerodynamic Testing.
Timeline
Barista Trainer
STARBUCKS COFFEE COMPANY
10.2023 - Current
Crew Member Trainer
Raising Cane's Restaurants
03.2022 - 09.2023
High School Diploma -
South Early College High School
Associate of Arts - Multidisciplinary Art
Houston Community College
Bachelor of Science - Mechanical Engineering
University of Houston
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