Alfredo Reyes
Sacramento,Ca
Summary
Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
31
31
years of professional experience
Work History
Office Technician
California Department Of Food And Agriculture
04.2008 - Current
- Handled incoming calls professionally, directing callers to appropriate personnel or taking detailed messages as needed.
- Assisted with onboarding of new employees.
- Coordinated and scheduled meetings and appointments.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Processed incoming and outgoing mail and packages according to established procedures.
- Purchased and maintained office supplies.
- Safeguarded sensitive information by adhering to strict confidentiality protocols when handling client files or correspondence.
- Demonstrated adaptability in managing multiple tasks simultaneously while maintaining focus on achieving desired results efficiently under pressure situations or tight deadlines.
- Restocked supplies and submitted purchase orders to maintain stock levels.
Auto Mechanic Technician
Daves Auto Motive Repair
04.2014 - 08.2016
- Upheld company reputation by consistently delivering high-quality workmanship and maintaining strong customer relationships.
- Enhanced vehicle performance by conducting thorough diagnostics and identifying necessary repairs.
- Assisted customers in understanding their vehicle''s maintenance requirements, promoting preventative care measures.
- Improved customer satisfaction with efficient repair work, ensuring vehicles were returned in optimal condition.
- Minimized customer wait times by completing maintenance tasks in a timely manner without compromising quality.
- Identified opportunities for process improvements within the shop, implementing changes that led to increased productivity levels among technicians.
- Reduced client complaints by providing timely and accurate services for various automobile issues.
- Increased repeat business through exceptional customer service and communication regarding vehicle needs.
- Contributed to a positive workplace culture by mentoring junior mechanics on best practices and technical skills development.
- Evaluated client vehicles for additional repair needs during routine service appointments, offering recommendations based on findings.
- Maintained a safe work environment by adhering to company safety protocols and industry standards.
- Streamlined workflow processes by organizing tools and equipment for easy accessibility during repairs.
- Performed routine maintenance tasks such as oil changes, filter replacements, tire rotations, and brake inspections to ensure vehicle longevity.
- Collaborated with team members to diagnose complex vehicle issues and develop effective solutions.
- Maximized availability of replacement parts inventory by coordinating with suppliers on ordering schedules and delivery timelines.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Infantry Mortarman
US Army
01.1993 - 11.1994
- Collaborated with other infantry units, integrating mortar fire support into coordinated assault plans effectively.
- Managed logistics effectively during deployment periods, ensuring adequate resources were available for sustained field operations.
- Reduced risk of friendly fire incidents through strict adherence to safety protocols during live-fire exercises.
- Evaluated performance metrics after each mission, identifying areas for improvement and implementing targeted training programs accordingly.
- Assisted in reconnaissance missions, gathering critical intelligence on enemy locations and strength for strategic planning purposes.
- Improved unit readiness by maintaining and repairing mortar systems and associated equipment.
Education
Associate of Applied Science - Electronics Engineering Technologies
ITT Technical Institute -
Rancho Cordova, CA05.1999
Skills
- Strong organizational skills
- Multitasking efficiency
- Professional telephone etiquette
- File Organization
Automotive repair
Self study
Mitchell ASE Test preparation series
Brakes
Manual drivetrain and axles
Electrical/ Electronic systems
Suspension and steering
Engine repair
Heating and air conditioning
Engine performance
Advanced engine performance
Timeline
Auto Mechanic Technician
Daves Auto Motive Repair
04.2014 - 08.2016
Office Technician
California Department Of Food And Agriculture
04.2008 - Current
Infantry Mortarman
US Army
01.1993 - 11.1994
Associate of Applied Science - Electronics Engineering Technologies
ITT Technical Institute -
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