ALFREDO SALDANA
Chicago,USA
Summary
Reliable employee seeking a position and offering years of experience in many fields of labor with great work ethic, good judgement, excellent communication in English and Spanish. Well organized and successful at managing multiple priorities with strong desires to take on added responsibilities to meet company goals.
Overview
2017
2017
years of professional experience
1
1
Certification
Work History
Metal Fabricator
Chicago Metal Supply
Chicago, IL
2024 - 2025
- Operated CNC machines for precise metal fabrication tasks.
- Interpreted blueprints and technical drawings to meet project specifications.
- Conducted quality inspections to ensure adherence to industry standards.
- Delivered customer satisfaction through close attention to detail when producing custom metal parts based on specific client requests.
Carrier Sales Representative
Molo Solutions
Chicago, IL
09.2021 - 2024
- Helped customers navigate choices between services with support for questions such as terms, pricing and availability.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Resolved issues efficiently and enhanced customer satisfaction ratings.
Delivery Representative
Tide Cleaners
Skokie, IL
2016 - 2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Customer Care Center Supervisor
Home Depot, USA
Chicago, IL
06.2014 - 05.2016
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction and employee productivity.
- Maintained client files with sales contracts, records of client interactions, client notes, and other information.
- Applied best practices in customer service, sales and employee management to exceed organizational goals.
- Collaborated with finance department on invoicing accuracy for applicable products, services, software and logistics.
Education
Business Administration
City Colleges of Chicago - Wilbur Wright College
Chicago, IL04.2016
Skills
- Communication
- Customer Service
- Management
- Organization
- Computing
Certification
• Certified Personal Trainer
Timeline
Carrier Sales Representative
Molo Solutions
09.2021 - 2024
Customer Care Center Supervisor
Home Depot, USA
06.2014 - 05.2016
Business Administration
City Colleges of Chicago - Wilbur Wright College
Metal Fabricator
Chicago Metal Supply
2024 - 2025
Delivery Representative
Tide Cleaners
2016 - 2021