Dedicated and adaptable leader with a strong work ethic and experience in crew coordination and employee management. Known for implementing quality control measures and enhancing team productivity, ready to drive operational excellence.
Work History
LongCare Crew Lead
5 Years 4 Months
S&R Lawncare and Snow Removal | 04.2021 - Current
Supervised daily operations to ensure efficient lawncare and snow removal services.
Coordinated scheduling of crew assignments to optimize resource allocation.
Implemented quality control measures to enhance service delivery standards.
Trained and mentored team members on equipment usage and safety protocols.
Resolved customer inquiries and concerns, improving client satisfaction rates.
Trained employees in time management and proper ways to complete job duties.
Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
Aeration Specialist
1 Year 2 Months
Naturescape | 09.2020 - 11.2021
Improved soil health and plant growth by implementing organic fertilization methods and aeration techniques.
Excellent communication skills, both verbal and written.
Demonstrated respect, friendliness, and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Self-motivated, with a strong sense of personal responsibility.
Assistant Manager
2 Years 10 Months
Little Caesars | 10.2017 - 08.2020
Trained and mentored team members on operational procedures and customer service excellence.
Implemented promotional strategies to increase sales during peak hours and special events.
Analyzed sales data to identify trends and enhance product offerings based on customer preferences.
Streamlined inventory management processes to reduce waste and optimize stock levels.
Ensured compliance with health and safety regulations, maintaining a clean and safe work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Education
No Degree - Lawn Scape Design And Turf Management
Muscatine Community College | Muscatine | 08.2019
High School Diploma
Muscatine High School | Muscatine, IA | 05.2019
Skills
Aeration techniques
Crew coordination
Team management
Task delegation
Training and mentoring
Employee management
Motivational leadership
Problem-solving
Soil aeration
Calm under pressure
Staff oversight
Safety compliance
Strong work ethic
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
LongCare Crew Lead
S&R Lawncare and Snow Removal
04.2021 - CurrentRead More
Aeration Specialist
Naturescape
09.2020 - 11.2021Read More
Assistant Manager
Little Caesars
10.2017 - 08.2020Read More
Muscatine Community College
No Degree from Lawn Scape Design And Turf Management