Working with my hands
Alfredo Silva
Personnel Specialist
San Jose,California
Summary
Career Objective
Seeking a challenging position that offers variety and the ability to use my excellent interpersonal skills. Eager to contribute to team success through hard work, attention to detail and excellent organizational skills.
Personal Profile
I am a very detailed oriented individual. I am a quick learner who works well with others as well as independently. I follow safety procedures and maintain great work ethics. I am punctual and possess an excellent driving record. I am motivated to learn, grow and excel.
Overview
1
1
Language
4
4
years of post-secondary education
17
17
years of professional experience
Work History
Personnel Specialist
United States Air Force
Travis AFB, CA
01.2021 - Current
- Air Force programs including; assignments, promotions, evaluations, identification cards, separations, retirements, benefits, entitlements, retention, classification, awards, decorations, retraining, casualty, personnel reliability, and personnel readiness programs.
- Manages data analysis products and ensures accuracy of both deployed and in-garrison personnel data. Creates, interprets, and audits management assessments products and transaction registers and identifies mismatches. Works with commanders and Airmen to resolve discrepancies and ensures accuracy of personnel data.
- Manages duty status reporting to include; leave, temporary duty, hospitalization, sick in quarters, and casualty reporting.
- Reports discrepancies and recommends corrective action. Monitors personnel actions for timeliness, propriety, and accuracy. Ensures proper counseling of individuals on personnel programs, procedures, and benefits.
- Maintains and monitors duty status changes. Provides customers with guidance on how to use web-based applications for personnel actions. Prepares and processes Articles 15, letters of reprimand, investigation reports, unfavorable information files, and separation actions.
- Performs Personnel Support for Contingency Operations (PERSCO) functions. Ensures accountability and casualty reporting for deployed forces, reports data to combatant commanders, and enables sound wartime decisions. Provides additional personnel support, as required.
Medical Logistics Specialist
United States Air Force
Eglin AFB , Florida
07.2017 - 12.2020
- Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.
- Printed tickets, picked supplies and filled packages under tight deadlines.
- Produced weekly status reports detailing logistic operations and problems.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Organized purchase and delivery of materials needed for various contracts.
- Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Customer Service Warranty Coordinator
Peterson Painting Inc
Livermore, Ca.
04.2010 - 11.2015
- Scheduled warranty appointments for paint touch up on new homes.
- Devised and deployed successful approaches to retain customers and boost brand loyalty.
- Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Coordinated logistics for customer orders.
Prep Painter
Peterson Painting Inc
Livermore, CA
01.2006 - 03.2010
- Prep and mask interiors and exteriors of new homes for painting.
- Primed surfaces evenly prior to painting allowing paint to be applied evenly.
- Followed painter's directions for product application and site cleanup.
- Demonstrated knowledge of workplace safety principles and practices.
- Cleaned job site after project completion, removing tape and tarps and inspecting for drips or inconsistencies in paint application.
Customer Service Associate
Silva Bros. Towing
San Jose, CA
03.2001 - 11.2004
- Kept yard organized, Ran errands, Detailed cars for sale.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
- Cultivated customer loyalty, promoted repeat customers and improved sales.
- Responded to customer requests for products, services and company information.
Education
No Degree - Patient Decontamination
Camp Bullis
San Antonio, TX 02.2020 - 03.2020
Spanish, Physical Ed
EVERGREEN COMMUNITY COLLEGE
09.2002 - 01.2003
High School Diploma -
Oak Grove High School
San Jose, CA 08.1997 - 05.2001
Skills
Excellent attention to detail
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Interests
Reading
Learning about computers
Quote
History has demonstrated that the most notable winners usually encountered heartbreaking obstacles before they triumphed. They won because they refused to become discouraged by their defeats.
B. C. Forbes
Timeline
Personnel Specialist
United States Air Force
01.2021 - Current
No Degree - Patient Decontamination
Camp Bullis
02.2020 - 03.2020
Medical Logistics Specialist
United States Air Force
07.2017 - 12.2020
Customer Service Warranty Coordinator
Peterson Painting Inc
04.2010 - 11.2015
Prep Painter
Peterson Painting Inc
01.2006 - 03.2010
Spanish, Physical Ed
EVERGREEN COMMUNITY COLLEGE
09.2002 - 01.2003
Customer Service Associate
Silva Bros. Towing
03.2001 - 11.2004
High School Diploma -
Oak Grove High School
08.1997 - 05.2001
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